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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

24/7 Workspace Tech Stack and Enterprise Applications

24/7 Workspace ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Pay Payment Processing ERP n/a 2020 2020
Payment Processing ERP 2020 2020
Payment Processing ERP 2022 2022
24/7 Workspace AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apple Legacy Apple Business Chat Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, 24/7 Workspace implemented Apple Business Chat. The company deployed Apple Business Chat as its Chatbots and Conversational AI solution embedded on its public website to capture customer messages and inquiries. 24/7 Workspace is a United States distribution firm with roughly 30 employees, and the implementation targets customer service and sales inquiry workflows. The implementation emphasized a web entry point that routes incoming conversations into structured threads, with Apple Business Chat configured to use scripted welcome messages, quick reply options, and structured message cards to standardize first responses. Configuration aligned to Chatbots and Conversational AI functional workflows, including automated intent triage and conditional handoff to live agents for complex inquiries. The deployment leverages native Apple messaging channels for customer interaction and keeps the Apple Business Chat application as the primary conversational touchpoint. Operational scope is centered on the company customer service team handling order questions and product information requests, reflecting a lightweight governance model appropriate for a 30 person organization. Conversation scripts and response templates are maintained in house, with staff-level routing rules and escalation paths defined to ensure consistent handling. The implementation is limited to the website channel and focuses on streamlining inbound messaging and lead capture through Apple Business Chat.
24/7 Workspace Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
GoDaddy Legacy GoDaddy Webmail Collaboration Collaboration n/a 2013 2013
Collaboration Collaboration 2022 2022
24/7 Workspace eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2022 2022
24/7 Workspace CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Automation CRM 2018 2018
Tag Management CRM 2015 2015
24/7 Workspace IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at 24/7 Workspace

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by 24/7 Workspace Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from 24/7 Workspace IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the 24/7 Workspace digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD 24/7 Workspace Technographics
24/7 Workspace is a Distribution organization based in United States, with around 30 employees and annual revenues of $3.0 million.
24/7 Workspace operates a diverse technology stack with applications such as Google Pay, Apple Business Chat and GoDaddy Webmail, covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
24/7 Workspace has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Google, Apple and GoDaddy.
24/7 Workspace recently adopted applications including Amazon Pay in 2022, Slack Connect in 2022 and Shopify in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 24/7 Workspace’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates 24/7 Workspace’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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