Plano, 75074, TX,
United States
24 Hour Data Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 24 Hour Data and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 24 Hour Data employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 24 Hour Data has purchased the following applications: Choopa for Application Hosting and Computing Services in 2022, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2010, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 24 Hour Data is running and its propensity to invest more and deepen its relationship with Choopa , LivePerson , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 24 Hour Data revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 24 Hour Data intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Choopa | Legacy | Choopa | Application Hosting and Computing Services | IaaS | n/a | 2022 | 2022 | ||
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Content Delivery Network | IaaS |
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2022 | 2022 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2010 | 2010 | In 2010, 24 Hour Data implemented LivePerson Conversational Cloud on their website. The deployment uses LivePerson Conversational Cloud within the Chatbots and Conversational AI category to deliver on-site messaging for customer support and lead engagement on the company website. The implementation centers on an embedded web chat experience provided by LivePerson Conversational Cloud, configured with automated conversational flows and intent driven message routing to escalate sessions to live agents. Functionality described in the implementation includes conversational script configuration, session orchestration for multi turn dialogues, and dashboard level visibility for conversation logs and basic session analytics. Operational ownership is concentrated in customer support and sales functions, with the website as the single deployment surface in the United States. Governance is centered on conversational content management and iterative updates to conversation scripts, with internal monitoring of interactions to refine routing and agent handoff procedures. |
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Tag Management | CRM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2022 | 2022 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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