AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

24 Restore Tech Stack and Enterprise Applications

AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apple Legacy Apple Business Chat Chatbots and Conversational AI AI-Powered Application n/a 2022 2022
In 2022, 24 Restore implemented Apple Business Chat by embedding Apple Business Chat on its public website to establish a conversational customer contact channel under the Chatbots and Conversational AI category. The implementation focuses on web-initiated messaging so customers can start conversations from desktop or mobile browsers, linking site visitors directly to Apple Messages style interactions. The deployment centers on core conversational capabilities typical of the Chatbots and Conversational AI category, including synchronous and asynchronous messaging, automated contact capture at conversation start, and support for exchanging rich content such as links and service location details. Configuration prioritized simple conversation flows for inbound job inquiries, appointment and inspection requests, and quick status checks relevant to restoration services, keeping workflows lightweight for a small operational team. Operational coverage is customer-facing across 24 Restore United States operations, with the application used by customer service and field coordination staff to receive and respond to incoming chat requests. Governance emphasizes direct message handling by staff through Apple Business Chat workflows, with embedding on the company website as the primary touchpoint, and standard operating procedures adapted to route messaging inquiries into the companys existing service intake and dispatch processes.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Slack Connect Collaboration Collaboration n/a 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CallTrackingMetrics Legacy CallTrackingMetrics Call Tracking and Recording CRM n/a 2016 2016
In 2016, 24 Restore deployed CallTrackingMetrics on their public website to capture and attribute inbound phone leads from online visitors. CallTrackingMetrics is used as the Call Tracking and Recording application, instrumenting site pages with a vendor tracking snippet and provisioning dynamic tracking numbers to associate web sessions with phone calls. The deployment targeted the company website as the primary touchpoint for lead capture and attribution, aligning the implementation with online marketing and customer intake workflows. Configuration centered on core CallTrackingMetrics capabilities, including call tracking, call recording, number management, and reporting dashboards. The implementation included enabling call recording and retaining call detail records and recordings within the vendor platform, and configuring number routing to internal staff for sales and field operations. Administrative setup provided user accounts and permission controls inside the CallTrackingMetrics console for the small operations team. Operational coverage focused on marketing and customer intake functions, with staff accessing recordings and call detail reports through the CallTrackingMetrics web console. Governance and process changes emphasized vendor access controls and internal procedures for reviewing recordings and attributing leads to online activity, establishing a basic workflow for intake, review, and follow up tied to the website source.
Customer Engagement CRM 2022 2022
Customer Experience CRM 2015 2015
Tag Management CRM 2020 2020
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2023 2023
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at 24 Restore

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by 24 Restore Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from 24 Restore IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the 24 Restore digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD 24 Restore Technographics
24 Restore is a Construction and Real Estate organization based in United States, with around 10 employees and annual revenues of $1.0 million.
24 Restore operates a diverse technology stack with applications such as Apple Business Chat, Slack Connect and CallTrackingMetrics, covering areas like Chatbots and Conversational AI, Collaboration and Call Tracking and Recording.
24 Restore has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Apple, Salesforce and CallTrackingMetrics.
24 Restore recently adopted applications including Sentry in 2023, Apple Business Chat in 2022 and Slack Connect in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 24 Restore’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates 24 Restore’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 24 Restore technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.