Hyderabad, 500034,
India
247HRM Technographics
247HRM Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 247HRM and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 247HRM employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 247HRM has purchased the following applications: Drift AI Chatbot for Chatbots and Conversational AI in 2024, Google Workspace (Formerly Google G-Suite) for Collaboration in 2016, Ptengine Insight for Marketing Analytics in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 247HRM is running and its propensity to invest more and deepen its relationship with Drift , Google , Ptengine or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 247HRM revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 247HRM intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
247HRM Tech Stack and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2024 | 2024 |
In 2024, 247HRM deployed Drift AI Chatbot on its public website as its primary conversational interface within the Chatbots and Conversational AI category. The Drift AI Chatbot was provisioned to handle visitor engagement for the India-based professional services firm, establishing a persistent web widget to capture inbound inquiries and surface contextual responses to prospect and candidate questions.
The implementation focused on configuring conversational flows and automated qualification playbooks common to Chatbots and Conversational AI, including lead capture prompts, intent classification, scripted responses, and automated scheduling handoffs to human agents. Drift AI Chatbot was configured for multi-thread dialogues and session persistence to support repeated candidate and client interactions, with admin controls for content updates and conversation templates.
Operational scope covers front office functions, primarily sales lead generation and recruitment intake across 247HRM’s India operations, with designated internal users triaging handoffs from the chatbot to human staff. Governance was built around role based administration, iterative intent tuning, and a release cadence for conversational content to maintain accuracy and alignment with business messaging.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ptengine | Legacy | Ptengine Insight | Marketing Analytics | CRM | n/a | 2018 | 2018 |
In 2018, 247HRM deployed Ptengine Insight on its website. Ptengine Insight is used as a Marketing Analytics solution to capture visitor behavior, session paths and page-level engagement for the 30-employee professional services firm based in India. The deployment was scoped to the customer-facing website and instrumented via a client side tracking snippet to centralize web analytics for marketing and digital operations. This implementation positions 247HRM Ptengine Insight Marketing Analytics to inform marketing and website content decisions across the organization.
Ptengine Insight configuration focused on standard Marketing Analytics capabilities including page heatmaps, session replay, funnel analysis and goal tracking, with real-time dashboards and segmentation set up for campaign and page-level monitoring. Governance was kept lightweight, assigning access to marketing personnel and a designated site owner, and the rollout remained single-site without named integrations. Operational coverage included the digital marketing and web content teams, enabling behavior-based analysis and iterative content adjustments.
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at 247HRM
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by 247HRM Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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