London, N12 0DR,
United Kingdom
247LiveChat Technographics
247LiveChat Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 247LiveChat and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 247LiveChat employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 247LiveChat has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Acquia Campaign Studio (ex Mautic) for Marketing Automation in 2024, Fastly for Content Delivery Network in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 247LiveChat is running and its propensity to invest more and deepen its relationship with Google , Salesforce , Acquia or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 247LiveChat revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 247LiveChat intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
247LiveChat Tech Stack and Enterprise Applications
247LiveChat Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
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Collaboration | Collaboration |
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2024 | 2024 |
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247LiveChat CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Acquia | Legacy | Acquia Campaign Studio (ex Mautic) | Marketing Automation | CRM | n/a | 2024 | 2024 |
In 2024, 247LiveChat implemented Acquia Campaign Studio (ex Mautic) as its Marketing Automation platform. The deployment embeds Acquia Mautic tracking scripts and form assets directly on the company website to capture inbound chat leads and site behavior, establishing web tracking and lead capture as the primary data sources. The implementation leverages core Marketing Automation capabilities for contact management, campaign orchestration, and basic analytics to support campaign execution and audience segmentation.
Configuration work focused on email campaign builder, contact segmentation, form and landing page assets, and automated campaign workflows to support lead nurturing and repeatable inbound campaigns. Operational ownership is concentrated in the marketing function, with governance centered on standardized campaign templates, tracking script deployment, and consent capture for site visitors, while integrations remain website-first to feed contact records into the Acquia Campaign Studio instance.
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Tag Management | CRM |
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2022 | 2022 |
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247LiveChat IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fastly | Legacy | Fastly | Content Delivery Network | IaaS | n/a | 2022 | 2022 |
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IT Decision Makers and Key Stakeholders at 247LiveChat
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Apps Being Evaluated by 247LiveChat Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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