24Bottles Technographics
24Bottles Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 24Bottles and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 230 24Bottles employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 24Bottles has purchased the following applications: Digitalsoft Giobby ERP for ERP Financial in 2024, Discover Platform for Digital Banking in 2026, Zendesk Chat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 24Bottles is running and its propensity to invest more and deepen its relationship with Digitalsoft , Visa , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 24Bottles revenues, which have grown to $71.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 24Bottles intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
24Bottles Tech Stack and Enterprise Applications
24Bottles ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Digitalsoft | Legacy | Digitalsoft Giobby ERP | ERP Financial | ERP | n/a | 2024 | 2024 |
In 2024, 24Bottles implemented Digitalsoft Giobby ERP, deploying the solution to address core ERP Financial needs. The implementation references Digitalsoft as the vendor and leverages Giobby's integrated ERP, invoicing, and economic and financial management features to support finance operations in Italy.
Configuration and module emphasis appears focused on invoicing and economic and financial management, with implementation scope consistent with accounts receivable, accounts payable and general ledger workflows typical of ERP Financial systems. Digitalsoft Giobby ERP was configured to centralize transaction recording and billing processes, and to provide a unified financial ledger for period close and statutory reporting aligned to Italy operations.
The deployment consolidated finance and accounting workflows into a single application footprint, enabling integrated invoicing streams and centralized economic reporting. Operational coverage is described at the company finance function level in Italy, suggesting the system is the primary financial management instance for 24Bottles in that region.
Governance and process changes associated with the rollout likely included standardizing chart of accounts, formalizing invoice to cash and procure to pay procedures, and instituting centralized financial controls and reconciliation workflows. The narrative is based on Giobby's public positioning for ERP, invoicing and economic management and infers that these capabilities were applied to 24Bottles finance operations.
|
 |
|
|
Payment Processing | ERP |
|
2017 | 2017 |
|
|
|
|
|
Payment Processing | ERP |
|
2019 | 2019 |
|
|
|
|
|
Payment Processing | ERP |
|
2022 | 2022 |
|
|
|
|
|
Payment Processing | ERP |
|
2022 | 2022 |
|
|
|
|
|
Payment Processing | ERP |
|
2024 | 2024 |
|
24Bottles ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Discover Financial Services | Legacy | Discover Platform | Digital Banking | ERP Services and Operations | n/a | 2026 | 2026 |
In 2026, 24Bottles implemented Discover Platform to handle online payments and customer payment flows on its website. Discover Platform is being used as a Digital Banking solution embedded in the 24Bottles e-commerce checkout and customer-facing payment interfaces.
The implementation centered on payment authorization and tokenization capabilities common to Digital Banking, with configuration to accept card payments and manage authorization flows through the storefront. Discover Platform was configured to surface consumer payment account handling and secure authorization sequences at the point of sale, aligning platform controls with web checkout workflows.
Integration work focused on direct embedding of Discover Platform into the 24Bottles site checkout and payment submission endpoints, creating end-to-end transaction paths from customer interaction to authorization. Operational coverage spans the e-commerce function and touches finance for settlement and reconciliation, and customer service for dispute handling and payment inquiries.
Governance and operational processes were organized to align e-commerce, finance, and support teams around authorization reconciliation and dispute workflows, with monitoring and transaction handling embedded in site operations. The deployment emphasizes Digital Banking controls within the commercial checkout stack, positioning Discover Platform as the payment processing and customer payment account layer for 24Bottles online sales.
|
24Bottles AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
|
24Bottles Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2017 | 2017 |
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
|
|
|
|
Collaboration | Collaboration |
|
2024 | 2024 |
|
24Bottles Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Video Editing | Content Management |
|
2015 | 2015 |
|
|
|
|
|
Web Content Management | Content Management |
|
2015 | 2015 |
|
24Bottles eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2021 | 2021 |
|
|
|
|
|
eCommerce | eCommerce |
|
2025 | 2025 |
|
|
|
|
|
eCommerce | eCommerce |
|
2025 | 2025 |
|
|
|
|
|
Product Information Management | eCommerce |
|
2020 | 2020 |
|
|
|
|
|
Shipping Management | eCommerce |
|
2021 | 2021 |
|
24Bottles CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2017 | 2017 |
|
|
|
|
|
Customer Support | CRM |
|
2021 | 2021 |
|
|
|
|
|
Data Management Platform | CRM |
|
2019 | 2019 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2022 | 2022 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2024 | 2024 |
|
|
|
|
|
Marketing Analytics, Data Management Platform | CRM |
|
2022 | 2022 |
|
|
|
|
|
Marketing Automation | CRM |
|
2022 | 2022 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2024 | 2024 |
|
|
|
|
|
Marketing Automation | CRM |
|
2025 | 2025 |
|
|
|
|
|
Partner Relationship Management | CRM |
|
2022 | 2022 |
|
|
|
|
|
Sales Automation | CRM |
|
2016 | 2016 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
|
|
|
|
Tag Management | CRM |
|
2018 | 2018 |
|
|
|
|
|
Tag Management | CRM |
|
2019 | 2019 |
|
24Bottles ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2022 | 2022 |
|
24Bottles TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
AML, Fraud and Compliance | TRM |
|
2018 | 2018 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2022 | 2022 |
|
24Bottles PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2015 | 2015 |
|
|
|
|
|
Apps Development | PaaS |
|
2021 | 2021 |
|
|
|
|
|
Apps Development | PaaS |
|
2024 | 2024 |
|
24Bottles IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2025 | 2025 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2025 | 2025 |
|
|
|
|
|
Domain Name System (DNS) | IaaS |
|
2019 | 2019 |
|
24Bottles CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Security (AppSec) | CyberSecurity |
|
2019 | 2019 |
|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2023 | 2023 |
|
|
|
|
|
Secure Sockets Layer (SSL) | CyberSecurity |
|
2019 | 2019 |
|
|
|
|
|
Web Application Firewalls (WAF), Phishing Protection | CyberSecurity |
|
2025 | 2025 |
|
IT Decision Makers and Key Stakeholders at 24Bottles
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by 24Bottles Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from 24Bottles IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the 24Bottles digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD 24Bottles Technographics
24Bottles is a Retail organization based in Italy,
with around 230 employees and annual revenues of $71.0 million.
24Bottles operates a diverse technology stack with applications such as
Digitalsoft Giobby ERP, Discover Platform and Zendesk Chat,
covering areas like ERP Financial, Digital Banking and Chatbots and Conversational AI.
24Bottles has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Digitalsoft, Discover Financial Services and Zendesk.
24Bottles recently adopted applications including
Discover Platform in 2026, Shopify in 2025 and Shopify Plus in 2025,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 24Bottles’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates 24Bottles’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 24Bottles technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.