San Francisco, 94104, CA,
United States
24Hourtek Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 24Hourtek and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 16 24Hourtek employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 24Hourtek has purchased the following applications: ManyChat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2015, Automattic Jetpack CRM for CRM in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 24Hourtek is running and its propensity to invest more and deepen its relationship with ManyChat , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 24Hourtek revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 24Hourtek intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ManyChat | Legacy | ManyChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, 24Hourtek implemented ManyChat on their website, deploying ManyChat as the customer-facing conversational layer. The implementation positions ManyChat as a cloud-hosted automation runtime within the Chatbots and Conversational AI category to handle web-based interactions and scripted customer flows.
Configuration work concentrated on building conversational flows and automated response sequences, including lead capture logic, qualification steps, and broadcast messaging patterns. The deployment used a web-embedded chat widget and leveraged ManyChat flow design, audience segmentation, and template automation capabilities that are typical for Chatbots and Conversational AI implementations.
Operational ownership for the ManyChat deployment sits with customer service and small-team sales functions, with a limited set of internal administrators responsible for maintaining conversation scripts and updating automation. Rollout was focused on the company website, with content governance enforced by designated admins and iterative updates to conversational workflows to support support routing and lead intake processes.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | Automattic Jetpack CRM | CRM | CRM | n/a | 2015 | 2015 |
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Tag Management | CRM |
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2022 | 2022 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2013 | 2013 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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