Mexico City, 6000,
Mexico
27 Micras Internacional Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 27 Micras Internacional and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 27 Micras Internacional employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 27 Micras Internacional has purchased the following applications: Oct8ne for Chatbots and Conversational AI in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021, VTEX eCommerce for eCommerce in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 27 Micras Internacional is running and its propensity to invest more and deepen its relationship with Oct8ne , Cisco Systems , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 27 Micras Internacional revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 27 Micras Internacional intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oct8ne | Legacy | Oct8ne | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, 27 Micras Internacional implemented Oct8ne, deploying the Oct8ne chat widget on its public website. The deployment is categorized as Chatbots and Conversational AI and is targeted at handling customer facing communications for sales and support inquiries via the site.
The implementation uses a web embedded JavaScript widget architecture, integrating Oct8ne into the website front end and page templates to surface conversational entry points. Functional modules deployed include real time messaging, automated response flows and human agent handover, with chat transcript capture configured to preserve conversation history for follow up. Operational scope is focused on the company website and associated customer engagement workflows, and governance of chat configuration and response content is managed by the internal team responsible for customer interactions.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
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Collaboration | Collaboration |
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2022 | 2022 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| VTEX | Legacy | VTEX eCommerce | eCommerce | eCommerce | n/a | 2015 | 2015 |
In 2015, 27 Micras Internacional implemented VTEX eCommerce on its website. The deployment provided an eCommerce storefront and product catalog to enable online sales for the Mexico-based manufacturer. With roughly 10 employees, the rollout was scoped to a single site channel and prioritized core transactional capability over enterprise-scale commerce features.
VTEX eCommerce was configured to support storefront management, product catalog management, shopping cart and checkout flows, promotions, and order management workflows, aligning the application with typical eCommerce functional modules. Operational ownership centered on site content and catalog updates performed by internal staff, and the implementation emphasized transactional order processing and inventory visibility for the web channel.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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