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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

27 Micras Internacional Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oct8ne Legacy Oct8ne Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, 27 Micras Internacional implemented Oct8ne, deploying the Oct8ne chat widget on its public website. The deployment is categorized as Chatbots and Conversational AI and is targeted at handling customer facing communications for sales and support inquiries via the site. The implementation uses a web embedded JavaScript widget architecture, integrating Oct8ne into the website front end and page templates to surface conversational entry points. Functional modules deployed include real time messaging, automated response flows and human agent handover, with chat transcript capture configured to preserve conversation history for follow up. Operational scope is focused on the company website and associated customer engagement workflows, and governance of chat configuration and response content is managed by the internal team responsible for customer interactions.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2021 2021
Collaboration Collaboration 2022 2022
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
VTEX Legacy VTEX eCommerce eCommerce eCommerce n/a 2015 2015
In 2015, 27 Micras Internacional implemented VTEX eCommerce on its website. The deployment provided an eCommerce storefront and product catalog to enable online sales for the Mexico-based manufacturer. With roughly 10 employees, the rollout was scoped to a single site channel and prioritized core transactional capability over enterprise-scale commerce features. VTEX eCommerce was configured to support storefront management, product catalog management, shopping cart and checkout flows, promotions, and order management workflows, aligning the application with typical eCommerce functional modules. Operational ownership centered on site content and catalog updates performed by internal staff, and the implementation emphasized transactional order processing and inventory visibility for the web channel.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Data Platform CRM 2020 2020
Customer Experience CRM 2019 2019
Marketing Analytics CRM 2020 2020
Marketing Analytics CRM 2022 2022
Sales Automation, CRM, Sales Engagement CRM 2022 2022
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2020 2020
Transactional Email PaaS 2019 2019
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2017 2017
Content Delivery Network IaaS 2022 2022
IT Decision Makers and Key Stakeholders at 27 Micras Internacional
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by 27 Micras Internacional Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD 27 Micras Internacional Technographics

27 Micras Internacional is a Manufacturing organization based in Mexico, with around 10 employees and annual revenues of $1.0 million.

27 Micras Internacional operates a diverse technology stack with applications such as Oct8ne, Cisco Webex Meetings and VTEX eCommerce, covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and eCommerce.

27 Micras Internacional has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oct8ne, Cisco Systems and VTEX.

27 Micras Internacional recently adopted applications including Slack Connect in 2022, Microsoft Clarity in 2022 and Salesforce Sales Cloud in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of 27 Micras Internacional’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates 27 Micras Internacional’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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