AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

27North Tech Stack and Enterprise Applications

27North ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Yardi Legacy Yardi Voyager Real Estate Property Management ERP Services and Operations n/a 2021 2021
27North AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
GoTo (formerly LogMeIn) Legacy LogMeIn BoldChat Chatbots and Conversational AI AI-Powered Application n/a 2022 2022
In 2022, 27North deployed LogMeIn BoldChat on its public website to provide live web engagement and inbound customer interactions. The deployment centers on a site-embedded chat widget, positioning LogMeIn BoldChat as the customer-facing conversational layer for web visitors. 27North LogMeIn BoldChat Chatbots and Conversational AI supports frontline web engagement and customer service inquiries across the organization. The implementation emphasizes standard Chatbots and Conversational AI capabilities, including a browser-based chat widget, an agent console for staff handling live sessions, canned response templates to standardize replies, and session transcripts for continuity. Configuration efforts focused on widget placement across key site pages and rule-based visitor prompts to initiate conversations, reflecting typical chat routing and queueing workflows. Operational responsibility sits with customer-facing personnel and a designated site administrator who manages configuration, message templates, and user permissions. Rollout scope was limited to the public website with usage concentrated on customer service and web inquiry handling, and governance centered on administrator-level controls and daily agent operations.
27North Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2021 2021
Collaboration Collaboration 2022 2022
Online Meeting Scheduling Collaboration 2023 2023
27North CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Account Based Marketing CRM 2023 2023
Call Tracking and Recording CRM 2016 2016
Digital Advertising Platform CRM 2021 2021
Tag Management CRM 2016 2016
27North IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cloud Storage IaaS 2022 2022
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at 27North

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by 27North Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from 27North IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the 27North digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD 27North Technographics
27North is a Government organization based in United States, with around 33 employees and annual revenues of $5.0 million.
27North operates a diverse technology stack with applications such as Yardi Voyager, LogMeIn BoldChat and Microsoft 365, covering areas like Real Estate Property Management, Chatbots and Conversational AI and Collaboration.
27North has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Yardi, GoTo (formerly LogMeIn) and Microsoft.
27North recently adopted applications including Calendly in 2023, 6sense Account Engagement Platform in 2023 and LogMeIn BoldChat in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 27North’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates 27North’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 27North technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.