Jupiter, 33458-3983, FL,
United States
27North Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 27North and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 33 27North employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 27North has purchased the following applications: Yardi Voyager for Real Estate Property Management in 2021, LogMeIn BoldChat for Chatbots and Conversational AI in 2022, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 27North is running and its propensity to invest more and deepen its relationship with Yardi , GoTo (formerly LogMeIn) , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 27North revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 27North intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Yardi | Legacy | Yardi Voyager | Real Estate Property Management | ERP Services and Operations | n/a | 2021 | 2021 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn BoldChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, 27North deployed LogMeIn BoldChat on its public website to provide live web engagement and inbound customer interactions. The deployment centers on a site-embedded chat widget, positioning LogMeIn BoldChat as the customer-facing conversational layer for web visitors. 27North LogMeIn BoldChat Chatbots and Conversational AI supports frontline web engagement and customer service inquiries across the organization.
The implementation emphasizes standard Chatbots and Conversational AI capabilities, including a browser-based chat widget, an agent console for staff handling live sessions, canned response templates to standardize replies, and session transcripts for continuity. Configuration efforts focused on widget placement across key site pages and rule-based visitor prompts to initiate conversations, reflecting typical chat routing and queueing workflows.
Operational responsibility sits with customer-facing personnel and a designated site administrator who manages configuration, message templates, and user permissions. Rollout scope was limited to the public website with usage concentrated on customer service and web inquiry handling, and governance centered on administrator-level controls and daily agent operations.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Online Meeting Scheduling | Collaboration |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2023 | 2023 |
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Call Tracking and Recording | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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