AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

2W Technologies Tech Stack and Enterprise Applications

2W Technologies AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Drift Legacy Drift AI Chatbot Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, 2W Technologies deployed Drift AI Chatbot on its public website to automate initial customer engagement and inbound lead capture. The Drift AI Chatbot is a Chatbots and Conversational AI solution used to support sales and marketing functions for the professional services firm. The implementation is delivered as an embedded website widget backed by a cloud SaaS runtime, configured to manage conversational routing, intent detection, scripted playbooks, qualification forms, and meeting handoff workflows. Configuration emphasis was placed on conversation flows and lead capture logic, with conversation transcripts and captured contact data staged for follow up by commercial teams. Operational ownership sits with sales and marketing, with governance focused on message templates, playbook versioning, and a cadence for updating conversational content. Rollout was centered on the public website as the primary engagement channel, with the Drift AI Chatbot instrumented to support qualification and routing processes rather than back office automation.
2W Technologies Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015, 2W Technologies implemented Microsoft 365 as its primary Collaboration platform across its 50 employee professional services organization. The Microsoft 365 deployment serves as the central collaboration layer for corporate email, document collaboration, and productivity workflows used by consulting and delivery teams. Configuration includes Office 365 Mail surfaced on the company website for external email contact and a cloud hosted SaaS architecture managed through the Microsoft 365 admin center, with centralized identity and access controls for employees. Typical Collaboration capabilities such as Exchange Online for mail routing, SharePoint and OneDrive for document storage and team collaboration, and communication tooling for internal coordination are consistent with the implementation, each governed by centralized admin policies and role based access controls.
Collaboration Collaboration 2021 2021
2W Technologies CRM
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Previous System
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Category
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VAR/SI
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Insight
CallRail Legacy CallRail Call Tracking Call Tracking and Recording CRM n/a 2019 2019
In 2019, 2W Technologies deployed CallRail Call Tracking on its website to provide Call Tracking and Recording capabilities for marketing and sales attribution. The implementation centers on the CallRail Call Tracking application embedded in web pages, provisioning unique tracking numbers and enabling inbound call capture tied to digital sessions. Configuration work focused on standard Call Tracking and Recording modules, including call attribution, call recording, dynamic number insertion and call activity dashboards. CallRail Call Tracking was configured to capture session-level metadata and call recordings, with administrative controls for number assignment and recording settings. Operational responsibility is scoped to the website channel and primary business functions of marketing and sales, where call data is consumed to inform campaign attribution and follow up workflows. Governance included role based admin access and centralized phone number management to maintain consistency across the site.
Marketing Analytics CRM 2019 2019
Marketing Automation CRM 2014 2014
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2020 2020
2W Technologies PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2019 2019
2W Technologies IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at 2W Technologies

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by 2W Technologies Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from 2W Technologies IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the 2W Technologies digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD 2W Technologies Technographics
2W Technologies is a Professional Services organization based in United States, with around 50 employees and annual revenues of $8.0 million.
2W Technologies operates a diverse technology stack with applications such as Drift AI Chatbot, Microsoft 365 and CallRail Call Tracking, covering areas like Chatbots and Conversational AI, Collaboration and Call Tracking and Recording.
2W Technologies has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Drift, Microsoft and CallRail.
2W Technologies recently adopted applications including CodeTwo Email Signatures in 2021, Microsoft Azure Cloud Services in 2021 and Fastly in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 2W Technologies’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates 2W Technologies’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 2W Technologies technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.