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● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Michelin, an e2open customer evaluated Oracle Transportation Management

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

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321GoProject
Location
Jalan Dutamas,
Kuala Lumpur, 50480,
Malaysia
Website
https://www.321goproject.com/
Phone
x
Artw industry
Professional Services
Employee
Revenue

321GoProject Technographics

321GoProject Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by 321GoProject and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 321GoProject employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that 321GoProject has purchased the following applications: Visa Authorize.Net for Payment Processing in 2013, Pendo Adopt for Digital Adoption in 2022, Crisp for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems 321GoProject is running and its propensity to invest more and deepen its relationship with Visa , Stripe , Pendo.io or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing 321GoProject revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 321GoProject intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

321GoProject Tech Stack and Enterprise Applications

ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Visa Legacy Visa Authorize.Net Payment Processing ERP Financial Management n/a 2013 2013
Payment Processing ERP Financial Management 2021 2021
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Pendo.io Legacy Pendo Adopt Digital Adoption HCM n/a 2022 2022
In 2022, 321GoProject deployed Pendo Adopt on their public website as a Digital Adoption implementation. The Pendo Adopt deployment was executed as a client-side web integration embedded in the company site to deliver in-context guidance and capture product usage signals for customer-facing workflows. The implementation is scaled to a small professional services organization of 10 employees and targets the website channel for user onboarding and feature discovery. Functional configuration centers on Pendo Adopt capabilities such as in-app guides, walkthroughs, tooltips, contextual analytics, and user segmentation to support onboarding and client engagement flows. Operational ownership is handled internally by the site operations or web lead, enabling iterative updates to guide content and segmentation without external system integrators. Governance emphasizes staged content releases and in-platform configuration controls to manage guide rollout and maintain consistency across the website, with the scope limited to customer-facing site interactions.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Crisp IM Legacy Crisp Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, 321GoProject deployed Crisp on its public website, implementing Crisp as a Chatbots and Conversational AI application to support customer-facing communications. The deployment is associated with the Malaysia based professional services firm 321GoProject, which operates with a small team, and the implementation targets customer support and lead capture business functions. Crisp was provisioned as a cloud hosted conversational platform with a client side website chat widget. The implementation configuration focuses on standard Chatbots and Conversational AI capabilities including a live chat widget, automated conversational flows and canned responses, a shared messaging inbox for team collaboration, and visitor tracking for contextual conversations. Configuration work emphasized chat flow authoring, script templates, and inbox routing rules appropriate for a small professional services organization. Operationally the Crisp deployment covers the company website and routes inbound inquiries into a centralized inbox managed by internal staff, aligning support and sales intake workflows. Governance activities described in the implementation include configuring user access levels, message assignment rules, and scripted response libraries to standardize customer interactions, with administration handled by internal operators rather than an external systems integrator.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2013 2013
Collaboration Collaboration 2022 2022
Online Meeting Scheduling Collaboration 2021 2021
Survey and Questionnaire Collaboration 2018 2018
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2023 2023
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Data Platform CRM 2021 2021
Customer Engagement, Customer Loyalty CRM 2021 2021
Customer Experience CRM 2023 2023
Customer Support CRM 2014 2014
Marketing Analytics CRM 2015 2015
Marketing Analytics CRM 2021 2021
Marketing Analytics, Sales Analytics, Customer Support CRM 2017 2017
Tag Management CRM 2018 2018
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2022 2022
Governance, Risk and Compliance TRM 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2017 2017
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at 321GoProject

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by 321GoProject Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from 321GoProject IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the 321GoProject digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD 321GoProject Technographics
321GoProject is a Professional Services organization based in Malaysia, with around 10 employees and annual revenues of $2.0 million.
321GoProject operates a diverse technology stack with applications such as Visa Authorize.Net, Pendo Adopt and Crisp, covering areas like Payment Processing, Digital Adoption and Chatbots and Conversational AI.
321GoProject has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Visa, Pendo.io and Crisp IM.
321GoProject recently adopted applications including WooCommerce in 2023, Momentive Usabilla in 2023 and Pendo Adopt in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 321GoProject’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates 321GoProject’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 321GoProject technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.