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● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

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321GoProject
Location
Jalan Dutamas,
Kuala Lumpur, 50480,
Malaysia
Website
https://www.321goproject.com/
Phone
x
Artw industry
Professional Services
Employee
Revenue

321GoProject Technographics

321GoProject Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by 321GoProject and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 321GoProject employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that 321GoProject has purchased the following applications: Crisp for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Amazon CloudFront for Content Delivery Network in 2017 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems 321GoProject is running and its propensity to invest more and deepen its relationship with Crisp IM , Google , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing 321GoProject revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 321GoProject intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

321GoProject Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Crisp IM Legacy Crisp Chatbots and Conversational AI AI-Powered Application n/a 2020 2020 In 2020, 321GoProject deployed Crisp on its public website, implementing Crisp as a Chatbots and Conversational AI application to support customer-facing communications. The deployment is associated with the Malaysia based professional services firm 321GoProject, which operates with a small team, and the implementation targets customer support and lead capture business functions. Crisp was provisioned as a cloud hosted conversational platform with a client side website chat widget. The implementation configuration focuses on standard Chatbots and Conversational AI capabilities including a live chat widget, automated conversational flows and canned responses, a shared messaging inbox for team collaboration, and visitor tracking for contextual conversations. Configuration work emphasized chat flow authoring, script templates, and inbox routing rules appropriate for a small professional services organization. Operationally the Crisp deployment covers the company website and routes inbound inquiries into a centralized inbox managed by internal staff, aligning support and sales intake workflows. Governance activities described in the implementation include configuring user access levels, message assignment rules, and scripted response libraries to standardize customer interactions, with administration handled by internal operators rather than an external systems integrator.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2013 2013
Collaboration Collaboration 2022 2022
Online Meeting Scheduling Collaboration 2021 2021
Survey and Questionnaire Collaboration 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Amazon Web Services (AWS) Legacy Amazon CloudFront Content Delivery Network IaaS n/a 2017 2017
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Customer Data Platform CRM 2021 2021
Customer Engagement, Customer Loyalty CRM 2021 2021
Customer Experience CRM 2023 2023
Customer Support CRM 2014 2014
Marketing Analytics CRM 2015 2015
Marketing Analytics CRM 2021 2021
Marketing Analytics, Sales Analytics, Customer Support CRM 2017 2017
Tag Management CRM 2018 2018
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Digital Adoption HCM 2022 2022
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
eCommerce eCommerce 2023 2023
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Governance, Risk and Compliance TRM 2022 2022
Governance, Risk and Compliance TRM 2022 2022
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Payment Processing ERP Financial Management 2013 2013
Payment Processing ERP Financial Management 2021 2021
IT Decision Makers and Key Stakeholders at 321GoProject
First Name Last Name Title Function Department Email Phone
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Show All Contacts
Apps Being Evaluated by 321GoProject Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD 321GoProject Technographics

321GoProject is a Professional Services organization based in Malaysia, with around 10 employees and annual revenues of $2.0 million.

321GoProject operates a diverse technology stack with applications such as Crisp, Google Workspace (Formerly Google G-Suite) and Amazon CloudFront, covering areas like Chatbots and Conversational AI, Collaboration and Content Delivery Network.

321GoProject has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Crisp IM, Google and Amazon Web Services (AWS).

321GoProject recently adopted applications including Momentive Usabilla in 2023, WooCommerce in 2023 and Slack Connect in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of 321GoProject’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates 321GoProject’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete 321GoProject technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.