Raleigh, 27617, NC,
United States
360 Cloud Solutions Technographics
360 Cloud Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 360 Cloud Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 360 Cloud Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
360 Cloud Solutions has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2014, Hubspot Live Chat for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 360 Cloud Solutions is running and its propensity to invest more and deepen its relationship with Oracle , HubSpot , Ruby or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 360 Cloud Solutions revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 360 Cloud Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
360 Cloud Solutions Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2014 | 2014 |
In 2014, 360 Cloud Solutions implemented Oracle NetSuite ERP. Oracle NetSuite ERP is an ERP Financial application used to centralize accounting and finance operations for the 30 employee professional services firm based in the United States, establishing a single system of record for transactional finance and service billing.
The deployment leveraged NetSuite's cloud delivered SaaS architecture and was configured with core financial modules including general ledger, accounts payable, accounts receivable, billing, cash management, fixed assets and financial reporting. Configuration emphasized a streamlined chart of accounts, automated invoice generation for time and materials billing, and period close workflows tailored to a small company operating cadence.
Operational scope covered the finance function and back office operations, extending to project managers responsible for service delivery and revenue recognition workflows. Role based access controls and permission sets were implemented to separate accounting and operational duties, while internal audit trails and approval workflows were enabled within the application.
Governance focused on standardized month end close tasks, approval routing for vendor payments and customer invoices, and documented financial processes managed inside Oracle NetSuite ERP. Training plans and role based cutover activities were used to operationalize recurring accounting workflows and enforce control points.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, 360 Cloud Solutions implemented Hubspot Live Chat on its public website. The deployment uses Hubspot Live Chat as a Chatbots and Conversational AI application embedded as a client facing widget to capture visitor context and session transcripts for follow up. The architecture is a browser embedded chat widget that records conversational threads directly into the Hubspot environment without additional middleware, instrumenting the web contact channel for real time engagement.
Functional configuration centers on live messaging, canned response templates, session transcript capture, chat routing to internal staff, and lead capture workflows that persist conversation details inside Hubspot Live Chat. Operational scope covers sales, marketing, and client service touchpoints on the corporate website, with governance and daily handling maintained by the firm’s sales and marketing personnel. The implementation emphasizes conversational lead capture and web based orchestration to centralize inbound inquiry handling within the Chatbots and Conversational AI capability.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, 360 Cloud Solutions implemented Google Workspace (Formerly Google G-Suite) for Collaboration to provide a cloud native collaboration platform for its professional services operations. The company website indicates Google Workspace (Formerly Google G-Suite) is used as the primary suite for email and calendaring, document and spreadsheet collaboration, file storage, and virtual meetings.
The deployment reflects a SaaS domain tenancy model with centralized administration via the Google Workspace admin console, supporting user provisioning, group management, and access controls appropriate for a 30 employee organization. Functional capabilities in use align with Collaboration category expectations, including Gmail, Calendar, Drive, Docs, Sheets, Slides, and Meet, and the suite is applied across core business functions such as service delivery, sales coordination, and internal operations, with governance centered on admin level provisioning and sharing policies.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at 360 Cloud Solutions
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by 360 Cloud Solutions Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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