Austin, 78731, TX,
United States
360training.com Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 360training.com and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 360training.com employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 360training.com has purchased the following applications: Data Foundry Cloud for Application Hosting and Computing Services in 2014, AppDynamics APM for Application Performance Management in 2016, Five9 Cloud for Call Center in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 360training.com is running and its propensity to invest more and deepen its relationship with Data Foundry , Microsoft , AppDynamics or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 360training.com revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 360training.com intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Data Foundry | Legacy | Data Foundry Cloud | Application Hosting and Computing Services | IaaS | n/a | 2014 | 2014 | ||
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| AppDynamics | Legacy | AppDynamics APM | Application Performance Management | ITSM | n/a | 2016 | 2016 | In 2016, 360training.com implemented AppDynamics APM to instrument and monitor its customer-facing website. The implementation specifically leveraged AppDynamics Business iQ for business metric correlation and to surface transaction-level visibility in real time, with AppDynamics APM deployed as the central APM capability. The deployment focused on agent-based instrumentation across the web application stack, enabling business transaction mapping, custom Business iQ dashboards, and analytics-driven correlation between performance and business events. Configuration work included defining key business metrics for the course registration and checkout flows, shaping Business iQ analytics to report on those metrics, and tuning transaction detection to reflect the site flow. Operational responsibility rested with web operations and engineering teams, with the implementation scoped to the public website rather than internal tools. Governance practices emphasized instrumented alerting and dashboard ownership by product and operations stakeholders, aligning performance monitoring with business metric owners for ongoing incident triage and operational reporting. | |
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IT Service Management | ITSM |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Five9 | Legacy | Five9 Cloud | Call Center | CRM | n/a | 2019 | 2019 | In 2019, 360training.com implemented Five9 Cloud. The deployment used Five9 Cloud as its Call Center platform embedded into the 360training.com website to handle customer-facing voice interactions. Implementation covered cloud telephony configuration including automatic call distribution, interactive voice response, computer telephony integration for click-to-call and web callback, call recording, and operational reporting. The Five9 Cloud configuration routed learner and client inquiries into queue-based workflows, with agent desktop integration to support customer service and technical support teams. The architecture was a cloud-hosted contact center solution integrated directly with the corporate website, enabling web-initiated voice sessions and browser-based agent controls. Governance focused on contact center operations for queue management, agent profile provisioning, and monitoring workflows during rollout across United States support teams. | |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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eCommerce | eCommerce |
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2015 | 2015 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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ERP Financial | ERP Financial Management |
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2019 | 2019 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Payroll | HCM |
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2012 | 2012 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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