West Bridgewater, 02379-1034, MA,
United States
3Balls.Com Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 3Balls.Com and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 3Balls.Com employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 3Balls.Com has purchased the following applications: Affirm for Payment Processing in 2018, LiveHelpNow Live Chat for Chatbots and Conversational AI in 2016, Slack Connect for Collaboration in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 3Balls.Com is running and its propensity to invest more and deepen its relationship with Affirm , LiveHelpNow , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 3Balls.Com revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 3Balls.Com intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Affirm | Legacy | Affirm | Payment Processing | ERP Financial Management | n/a | 2018 | 2018 |
In 2018, 3Balls.Com implemented Affirm on its public e-commerce site, deploying Affirm to provide on-site installment payments during checkout. The Apps Category "" is associated with this deployment, with Affirm embedded into the website checkout workflow to surface financing options at point of sale.
The implementation centered on checkout integration and payment orchestration, affecting commerce and finance business functions by introducing point-of-sale financing and adjusting order capture flows. Given 3Balls.Com's 10-person operating scale, governance and rollout were scoped to web checkout configuration, merchant account linking, customer-facing messaging, and operational use of the Affirm dashboard for transaction visibility.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveHelpNow | Legacy | LiveHelpNow Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, 3Balls.Com implemented LiveHelpNow Live Chat. The deployment uses LiveHelpNow Live Chat in the Chatbots and Conversational AI category to provide an embedded chat interface on the 3Balls.Com e commerce storefront. The setup reflects a small retailer configuration focused on real time customer engagement and web based visitor interaction.
LiveHelpNow Live Chat was configured as an embedded chat widget delivering real time agent chat, proactive greetings, canned responses, visitor monitoring, and session transcripts, functions commonly associated with Chatbots and Conversational AI. The chat widget is instrumented in the site front end and routed into the company's customer service workflow to handle order inquiries and pre sales questions. Governance is organized around a compact operations team with defined chat handling procedures, transcript retention, and workflow ownership to manage conversational support.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce Fraud Protection | eCommerce |
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2020 | 2020 |
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eCommerce Fraud Protection | eCommerce |
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2023 | 2023 |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2014 | 2014 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Cloud Storage | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2015 | 2015 |
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