London, SW1E 5JD,
United Kingdom
3i Infrastructure Technographics
3i Infrastructure Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 3i Infrastructure and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 240 3i Infrastructure employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 3i Infrastructure has purchased the following applications: CIVIC Ffora for Web Content Management in 2020, Hotjar for Customer Experience in 2018, Amazon EC2 for Application Hosting and Computing Services in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 3i Infrastructure is running and its propensity to invest more and deepen its relationship with CIVIC Computing , Contentsquare , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 3i Infrastructure revenues, which have grown to $527.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 3i Infrastructure intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
3i Infrastructure Tech Stack and Enterprise Applications
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CIVIC Computing | Legacy | CIVIC Ffora | Web Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, 3i Infrastructure implemented CIVIC Ffora for Web Content Management on their corporate website. CIVIC Ffora is used to deliver and manage public-facing pages on https://www.3i-infrastructure.com, with an operational focus on investor communications and corporate information management.
The CIVIC Ffora deployment emphasizes content authoring and templating, configured editorial workflows, staging and publishing controls, and centralized media asset management to support frequent updates to investor pages. Role based access controls and approval routing are applied to editorial teams in communications and marketing, enabling controlled publishing and content lifecycle management.
Operational governance centers on communications and investor relations, with defined content ownership, approval gates and scheduled publishing cycles to maintain corporate messaging. The implementation leverages standard Web Content Management constructs such as reusable components, responsive templates and SEO focused metadata to ensure consistency across site pages.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018, 3i Infrastructure deployed Hotjar on its public website to capture user behavior and structured feedback in support of Customer Experience. The Hotjar implementation used a client side JavaScript tracking snippet to enable session replay, heatmaps, conversion funnel analysis, and on page feedback widgets across corporate web pages, positioning Hotjar as the customer experience instrumentation layer for site interactions and qualitative feedback.
Operational responsibility was centered on digital and marketing functions, with deployment scoped to the corporate website rather than backend systems. Governance emphasized front end deployment controls and visitor consent management, while product and content teams consumed Hotjar outputs to inform UX adjustments and content prioritization, demonstrating a focused Customer Experience analytics posture managed at the web property level through Hotjar.
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Marketing Automation | CRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2014 | 2014 |
In 2014, 3i Infrastructure implemented Amazon EC2 as part of its Application Hosting and Computing Services footprint, provisioning cloud compute to support the company website and associated web-facing workloads. The deployment centers on Amazon EC2 virtual server instances to host web content and application processes, aligning the Application Hosting and Computing Services category with elastic compute provisioning and instance lifecycle management.
Configuration for Amazon EC2 includes standard instance provisioning, operating system level configuration, and cloud-native network and security controls to isolate web workloads. The implementation leverages category-aligned capabilities such as on-demand instance provisioning and scalable compute capacity to maintain the website hosting layer, with configuration focused on web server and application process hosting.
Operational ownership resides with internal IT and digital teams who manage instance provisioning, patching, and routine capacity adjustments for the website environment. Governance emphasizes infrastructure configuration and runtime controls consistent with Application Hosting and Computing Services, with monitoring and operational runbooks used to sustain the Amazon EC2 based hosting environment.
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at 3i Infrastructure
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by 3i Infrastructure Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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