Sofia, 1000,
Bulgaria
3veta Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 3veta and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 13 3veta employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 3veta has purchased the following applications: Stripe Payments for Payment Processing in 2020, Stonly for Digital Adoption in 2023, Crisp for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 3veta is running and its propensity to invest more and deepen its relationship with Stripe , Stonly , Crisp IM or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 3veta revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 3veta intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP Financial Management | n/a | 2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stonly | Legacy | Stonly | Digital Adoption | HCM | n/a | 2023 | 2023 |
In 2023, 3veta implemented Stonly as its Digital Adoption solution and deployed Stonly on its public website. Stonly is used as the primary on-site guidance and help layer for 3veta, positioning the application as the customer-facing knowledge and walkthrough surface for prospects and clients.
The implementation focused on embedding the Stonly help widget and authoring interactive step by step guides and contextual help articles typical of Digital Adoption platforms. Configuration work emphasized content authoring, versioning, and placement logic to surface guides at relevant customer touchpoints on the website, aligning help content with service offerings and client onboarding flows.
Operational scope covers client onboarding, customer support, and sales enablement functions within 3veta, with content ownership centralized to the operations and client success teams. Governance centered on iterative content updates and a lightweight editorial workflow for producing and approving walkthroughs and knowledge articles, enabling the small team to maintain topical help without heavy process overhead.
The deployment uses Stonly’s built in analytics to track guide engagement and inform content iteration, and the Stonly application is the canonical Digital Adoption layer on 3veta’s website. No external system integrators were indicated, and no prior named application was specified for the previous environment.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Crisp IM | Legacy | Crisp | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, 3veta implemented Crisp on its website. Crisp is a Chatbots and Conversational AI application deployed as an embedded website chat widget to provide customer messaging for the Bulgaria-based professional services firm.
The implementation emphasized core modules common to web chat deployments, including a shared live chat inbox, automated chat flows and canned responses, contact capture forms, and routing to sales and support staff. Operational scope focused on customer-facing interactions through the company website, with configuration and user provisioning managed by a small internal admin group. Governance centered on message triage workflows and agent assignment to align conversational handling with sales and client services functions.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
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Collaboration | Collaboration |
|
2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Enterprise Content Management | Content Management |
|
2022 | 2022 |
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Web Content Management | Content Management |
|
2021 | 2021 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Customer Experience | CRM |
|
2021 | 2021 |
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Tag Management | CRM |
|
2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
|
2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
|
2025 | 2025 |
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