Centerbrook, 6409, CT,
United States
4 All Promos Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 4 All Promos and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 4 All Promos employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 4 All Promos has purchased the following applications: Rackspace Cloud for Application Hosting and Computing Services in 2023, Invoca Call Tracking for Call Tracking and Recording in 2023, LogMeIn BoldChat for Chatbots and Conversational AI in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 4 All Promos is running and its propensity to invest more and deepen its relationship with Rackspace Technology , Amazon Web Services (AWS) , Invoca or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 4 All Promos revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 4 All Promos intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Rackspace Technology | Legacy | Rackspace Cloud | Application Hosting and Computing Services | IaaS | n/a | 2023 | 2023 | ||
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Invoca | Legacy | Invoca Call Tracking | Call Tracking and Recording | CRM | n/a | 2023 | 2023 | In 2023, 4 All Promos implemented Invoca Call Tracking, a Call Tracking and Recording application, on its public website. The deployment captures inbound phone interactions from web visitors to establish attribution of calls to specific marketing touchpoints and landing pages. Invoca Call Tracking was configured to provide core call tracking and call recording capabilities, dynamic number insertion to map marketing sources, and call analytics for campaign attribution. The implementation uses client-side instrumentation on the website to surface trackable numbers and record call metadata including caller number, timestamp, and referring page, enabling conversational visibility for marketing analysis. Operational ownership is aligned with marketing and sales, with workflows for campaign tagging, call tagging, and call recording governance established to support prospect handling and lead follow up. Data retention and recording controls are configured to address call recording compliance and quality monitoring requirements, and the overall scope is limited to the company website to support attribution, lead capture, and frontline sales engagement. | |
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Customer Experience | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2023 | 2023 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn BoldChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 | In 2023, 4 All Promos implemented LogMeIn BoldChat as a Chatbots and Conversational AI solution on its public website. The deployment uses GoTo hosted SaaS infrastructure and an embedded web chat widget to accept and manage inbound customer inquiries. 4 All Promos is a 10 person professional services firm in the United States, and the implementation is scoped to customer facing website interactions. Configuration centered on capabilities common to the Chatbots and Conversational AI category, including a live chat widget, an agent console for real time messaging, canned responses for common queries, conversation routing, and chat transcripts for record keeping. Automation appears to be applied to initial greetings and response templates to triage inbound requests, with human agent takeover supported for complex interactions. Operational coverage is focused on sales and customer support workflows driven by website visitors, with administration and configuration managed by a compact front office team consistent with the company size. Governance emphasizes conversation logging and transcript retention inside the LogMeIn BoldChat platform, and the rollout is an embedded web integration rather than a multi system consolidation. |
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Collaboration | Collaboration |
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2023 | 2023 |
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Collaboration | Collaboration |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Personalization and Product Recommendations | eCommerce |
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2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Transactional Email | PaaS |
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2023 | 2023 |
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