Indianapolis, 46219, IN,
United States
43 North Apartments Technographics
43 North Apartments Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 43 North Apartments and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 98 43 North Apartments employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 43 North Apartments has purchased the following applications: Entrata Property Management for Real Estate Property Management in 2019, ResMate AI Leasing for Chatbots and Conversational AI in 2024, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 43 North Apartments is running and its propensity to invest more and deepen its relationship with Entrata , RealPage , Respage or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 43 North Apartments revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 43 North Apartments intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
43 North Apartments Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Entrata | Legacy | Entrata Property Management | Real Estate Property Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, 43 North Apartments deployed Entrata Property Management to support its Real Estate Property Management needs, establishing a central platform for leasing and account workflows. The initial deployment focused on operationalizing lead follow up, pre leasing timelines, and routine account management across the leasing function.
Entrata Property Management was configured to support leasing operations, account management and quote generation, and resident communication workflows. Leasing consultants used Entrata for account and quote generation, to track leads and to manage pre leasing communications, and the platform was used to store and surface video tours and marketing segments for virtual accessibility. The implementation emphasized lease administration, digital application handling, and configurable lease and quote templates aligned to onsite leasing procedures.
Operational coverage included daily coordination between leasing teams, maintenance, construction managers, and external vendors using Entrata as the primary transaction and communication record. The platform was the central source for lead follow up and cross functional coordination, enabling leasing staff to communicate status and work order needs alongside quote and account records.
Governance and rollout practices included regular training and competency checks, with staff completing monthly tests to acquire new industry knowledge and to meet company expectations. Entrata Property Management was embedded into standard operating procedures for pre leasing timelines, quote generation, and interdepartmental communications to ensure consistent execution of leasing and property management tasks.
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Real Estate Property Management | ERP Services and Operations |
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2017 | 2017 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Respage | Legacy | ResMate AI Leasing | Chatbots and Conversational AI | AI-Powered Application | n/a | 2024 | 2024 |
In 2024, 43 North Apartments implemented ResMate AI Leasing, a Respage application in the Chatbots and Conversational AI category. The deployment provides 24/7 prospect and resident communication for leasing and CRM workflows across their United States property operations.
ResMate AI Leasing was used as a customer-facing conversational layer to handle leasing inquiries, lead capture, and routine resident requests, aligning chatbot interactions with leasing and CRM processes. Configuration included conversational scripts and automated leasing workflows to qualify prospects, schedule appointments, and triage resident service requests, leveraging typical Chatbots and Conversational AI capabilities for continuous engagement.
Operationally the implementation shifted front-line leasing and resident services toward automated handling during off-hours, enabling offices to close on weekends while maintaining service levels. The vendor testimonial reports that ResMate allowed 43 North Apartments to close offices on weekends and increase employee satisfaction without sacrificing customer service, and rollout implied updates to escalation workflows and staffing schedules to govern automated to human handoffs.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, 43 North Apartments implemented Microsoft 365 for Collaboration. The deployment was provisioned as a cloud-hosted Microsoft 365 tenant to support collaboration and core productivity across the company, aligning with the Collaboration category and Microsoft 365 application name.
The implementation leveraged standard Collaboration capabilities within Microsoft 365, including Exchange Online for corporate email, SharePoint Online for intranet and document libraries, OneDrive for individual file storage, Microsoft Teams for real-time chat and meetings, and the Office productivity suite for document authoring. Configuration work emphasized tenant-level site architecture, mailbox provisioning, and shared document libraries to centralize leasing documents and corporate records.
Using Microsoft 365 on their website is explicitly referenced in public sources, indicating some services or authentication surfaces are surfaced to external users. Operational coverage focused on corporate real estate, leasing, facilities, and finance functions at 43 North Apartments, with governance implemented through tenant administration, role-based access controls, site and mailbox lifecycle policies, and standard retention and compliance settings within Microsoft 365.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2014 | 2014 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2014 | 2014 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at 43 North Apartments
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by 43 North Apartments Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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