Placerville, 95667, CA,
United States
49Er Federal Credit Union Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 49Er Federal Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 49Er Federal Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 49Er Federal Credit Union has purchased the following applications: Meiqia for Customer Support in 2021, GoDaddy for Application Hosting and Computing Services in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 49Er Federal Credit Union is running and its propensity to invest more and deepen its relationship with Meiqia , GoDaddy , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 49Er Federal Credit Union revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 49Er Federal Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Meiqia | Legacy | Meiqia | Customer Support | CRM | n/a | 2021 | 2021 |
In 2021, 49Er Federal Credit Union deployed Meiqia as its Customer Support application on its website. The implementation is a site-embedded web chat configuration, using Meiqia to deliver live chat, asynchronous messaging and ticket creation workflows that capture member inquiries and present them in an agent console for handling.
Configuration focused on lightweight agent queues, scripted responses and session transcript capture to align with the organization scale of 10 employees, while leveraging Customer Support capabilities such as basic knowledge base linkage to accelerate replies. Operational coverage is explicitly web channel centric, supporting retail member service functions on the corporate site, with governance centered on chat handling rules, queue routing and simple escalation workflows introduced during the rollout.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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