Kennesaw, 30144, GA,
United States
4aGoodCause Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 4aGoodCause and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 4aGoodCause employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 4aGoodCause has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2018, GrooveHQ for Customer Support in 2019, MailChannels for Transactional Email in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 4aGoodCause is running and its propensity to invest more and deepen its relationship with Google , Groove , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 4aGoodCause revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 4aGoodCause intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Groove | Legacy | GrooveHQ | Customer Support | CRM | n/a | 2019 | 2019 |
In 2019, 4aGoodCause implemented GrooveHQ for Customer Support on its website. The deployment configured GrooveHQ as the primary customer communication channel for a 10 employee Professional Services firm, consolidating website contact forms and inbound email into a single ticketing and shared inbox workflow.
GrooveHQ was configured to provide core Customer Support capabilities including a shared inbox for collaborative response, ticket routing and assignment, canned responses and lightweight automation, and a simple knowledge base to capture recurring answers. Operational governance was organized around a small customer service group with defined routing rules and standardized response templates to manage website inquiries and donor support requests.
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Marketing Automation | CRM |
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2024 | 2024 |
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Partner Relationship Management | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MailChannels | Legacy | MailChannels | Transactional Email | PaaS | n/a | 2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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