Glasgow, G1 3DX,
United Kingdom
5 P.M. Technographics
5 P.M. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 5 P.M. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 36 5 P.M. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 5 P.M. has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2012, Twilio Segment for Customer Data Platform in 2016, Atlassian Jira Service Desk for IT Service Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 5 P.M. is running and its propensity to invest more and deepen its relationship with Google , Twilio , Blueshift Labs or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 5 P.M. revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 5 P.M. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
5 P.M. Tech Stack and Enterprise Applications
5 P.M. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012, 5 P.M. implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment is cloud SaaS based, providing core collaboration capabilities such as Gmail, Calendar, Google Drive, Google Docs, and Google Meet to support corporate communications and document collaboration across the small organization.
References visible in the company website source indicate Google Workspace (Formerly Google G-Suite) is active for corporate mail routing and user authentication. Operational scope covers the full company, with account provisioning, access controls and administrative policies managed through the Google Workspace admin console, delivering centralized email, shared document storage, real-time editing and calendar coordination to support communications and administrative functions across its United Kingdom operations.
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5 P.M. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Twilio | Legacy | Twilio Segment | Customer Data Platform | CRM | n/a | 2016 | 2016 |
In 2016, 5 P.M. deployed Twilio Segment as its Customer Data Platform. The 36-employee communications firm embedded Twilio Segment on its website to centralize web event capture and begin assembling first-party customer profiles, using the Twilio Segment tracking implementation to instrument page and engagement events.
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Customer Data Platform | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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5 P.M. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2022 | 2022 |
In 2022, 5 P.M. implemented Atlassian Jira Service Desk as a customer-facing help desk embedded on their website. Atlassian Jira Service Desk was deployed to provide IT Service Management for customer support and internal IT operations at the UK-based communications firm.
The deployment centers on a web-embedded request portal and ticketing queue, with configuration of request types, ticket lifecycle workflows, SLA monitoring rules, and role-based agent queues to match a small-team operating model. Governance emphasized establishing triage workflows, defined service desk roles, and repeatable incident and request handling processes, while the implementation follows a cloud-hosted Atlassian architecture appropriate for a 36-person organization.
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5 P.M. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2014 | 2014 |
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5 P.M. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at 5 P.M.
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by 5 P.M. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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