585GOLD Technographics
585GOLD Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 585GOLD and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 450 585GOLD employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 585GOLD has purchased the following applications: Microsoft 365 for Collaboration in 2019, Bitrix24 CRM for CRM in 2016, Oracle Retail Merchandise Financial Planning for EPM in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 585GOLD is running and its propensity to invest more and deepen its relationship with Microsoft , Bitrix24 , Pipedrive or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 585GOLD revenues, which have grown to $102.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 585GOLD intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
585GOLD Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, 585GOLD implemented Microsoft 365 as its Collaboration platform. The Russian retail chain with roughly 450 employees surfaces Microsoft 365 capabilities on its public website and uses the service to support corporate collaboration.
Microsoft 365 was configured to deliver core Collaboration capabilities, including Exchange Online for corporate email, SharePoint Online for content management and intranet, Microsoft Teams for real time communication, and OneDrive for personal file storage. These modules align with standard Collaboration workflows such as content publishing, document collaboration, and internal communications. The full application name Microsoft 365 appears across web assets indicating tenant managed content and identity provisioning.
The implementation ties web facing content to Microsoft 365 services, which suggests integration points for content delivery and authenticated user experiences between the website and the corporate tenant. Operational coverage centers on the company IT organization and corporate functions supporting merchandising, store operations coordination, and corporate communications for the approximately 450 person workforce in Russia. Governance appears focused on tenant administration, license management, and role based access controls available within Microsoft 365 to manage users and content lifecycle.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bitrix24 | Legacy | Bitrix24 CRM | CRM | CRM | n/a | 2016 | 2016 |
In 2016, 585GOLD implemented Bitrix24 CRM to centralize customer interactions for retail sales, e-commerce and customer service functions. 585GOLD deployed Bitrix24 CRM on their website, capturing web leads and routing customer inquiries directly into the CRM platform to create unified contact and company records.
The implementation configured core CRM modules including sales pipeline management, contact and company databases, task and activity scheduling, and web-to-lead form and on-site widget capabilities. Configuration emphasized pipeline stages and activity-driven workflows to support repeatable sales processes and case handling.
Operational use focused on online sales and front-line customer engagement teams, with the website acting as the primary integration point into Bitrix24 CRM. Governance centered on centralized customer record stewardship, standardized lead routing rules and role-based access to sales and service workflows to ensure consistent handling of web-originated contacts.
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Retail Merchandise Financial Planning | EPM | EPM | Logic Information Systems | 2014 | 2015 |
In 2014, 585GOLD implemented Oracle Retail Merchandise Financial Planning, an EPM application from Oracle, to centralize merchandise financial planning and budgeting across its retail organization. The project delivered a custom Oracle Retail Merchandise Financial Planning deployment by Logic Information Systems and targeted core finance and merchandising business functions. The engagement was led by an assigned project manager and a solution architect who configured planning models and custom workflows specific to the retailer. The implementation concentrated on Oracle Retail Merchandise Financial Planning capabilities such as budgeting, forecasting, scenario planning, open to buy controls, and hierarchical plan rollups, with custom configuration to reflect the companys merchandise hierarchies and account mappings. Technical work included mapping merchandise and financial data into the planning data model, establishing iterative planning cycle orchestration and model versioning, and building configurable planning templates to support cadence-based planning across merchandising and finance teams. Logic Information Systems served as the systems integrator, providing solution design, configuration, testing oversight, and knowledge transfer, while governance measures were introduced to control model versions and plan approval workflows and to document the custom Oracle Retail Merchandise Financial Planning configuration for operational handover to internal teams.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at 585GOLD
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Apps Being Evaluated by 585GOLD Executives
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