Alexandria, 22314, VA,
United States
5Star Life Insurance Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 5Star Life Insurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 5Star Life Insurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 5Star Life Insurance has purchased the following applications: ADP Workforce Now Recruitment for Recruiting in 2022, FINEOS Claims for Insurance Claims Management in 2016, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 5Star Life Insurance is running and its propensity to invest more and deepen its relationship with ADP , FINEOS , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 5Star Life Insurance revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 5Star Life Insurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Workforce Now Recruitment | Recruiting | HCM | n/a | 2022 | 2022 |
In 2022, 5Star Life Insurance deployed ADP Workforce Now Recruitment on its corporate website. ADP Workforce Now Recruitment is being used to manage Recruitment for the company, linking candidate intake directly from the public career site into the HR hiring pipeline.
The implementation focused on career site integration and core applicant tracking capabilities, including job requisition templates, candidate profile capture, resume parsing, interview scheduling workflows, and offer management configuration. Configuration emphasized role-based access for HR users and hiring managers, and mapping requisition fields to internal hiring stages.
Operational scope covered HR and hiring managers, with governance set up around standardized requisition and interview workflows and phased rollout from core HR to broader hiring teams. The deployment is structured as ADP SaaS-hosted application embedded on the corporate website to centralize applicant flows under the ADP Workforce Now Recruitment instance.
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FINEOS | Legacy | FINEOS Claims | Insurance Claims Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, 5Star Life Insurance implemented FINEOS Claims to manage enterprise life, supplemental and voluntary product claims. FINEOS Claims, categorized as Insurance Claims Management, was deployed to manage the entire claims lifecycle from initial notification through final claim payment for 5Star Life and its related enterprise, Armed Forces Benefit Association.
The deployment focused on core claims modules common to Insurance Claims Management, including claims intake and notification, adjudication and triage workflows, payment processing, and communications orchestration to support automation and personalization. Configuration emphasized product flexibility to support multiple life and voluntary products, and auditability features were enabled to provide an end to end audit trail across claims events.
Operational coverage spanned claims and operations functions, with the system positioned to improve customer management and proactive claim handling for insured members. The implementation was described as an enterprise initiative across AFBA and 5Star Life operations, aligning claims processing controls and reporting to support growth and regulatory scrutiny.
Governance changes centered on workflow standardization and automation of communications to members and internal stakeholders, coupled with enhanced reporting and payment accuracy controls. Reported benefits included improved communication, automation, personalization, proactive claim management, increased reporting capability, product flexibility, payment accuracy, and overall auditability as enabled by FINEOS Claims.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2024 | 2024 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2024 | 2024 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
|
|
|
|
Tag Management | CRM |
|
2023 | 2023 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2023 | 2023 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||