AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

99 Bikes Tech Stack and Enterprise Applications

99 Bikes ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP n/a 2016 2016
In 2016, 99 Bikes implemented Oracle NetSuite ERP as an ERP Financial application to centralize finance and transaction processing for the Australia-based retail chain with approximately 1,200 employees. The deployment positioned Oracle NetSuite ERP as the primary financial system for general ledger and core accounting workflows, linking financial control to retail operations and digital commerce channels. Configuration focused on core ERP Financial modules, including general ledger, accounts payable, accounts receivable, financial reporting, and order-to-cash and inventory accounting capabilities consistent with retail ERP deployments. Oracle NetSuite ERP was configured to support multi-channel revenue recognition and consolidated financial close processes, aligning bookkeeping and transactional posting across store and online sales flows. The implementation included an explicit integration between Oracle NetSuite ERP and Adobe Magento, enabling synchronization of orders, customer records, stock levels, and invoicing between the ecommerce platform and the financial system. Integration work was led within the companys digital business unit, linking ecommerce, digital marketing, and development teams to finance and operations to ensure order data and inventory movements flowed into Oracle NetSuite ERP for accounting and reconciliation. Governance and operational coverage emphasized cross-functional ownership between finance and the digital commerce organization, establishing shared workflows for order management, billing, and financial reporting. The program architecture prioritized a unified financial system, using Oracle NetSuite ERP as the backbone for finance-driven processes while integrating ecommerce transaction streams from Adobe Magento for end-to-end order to cash.
Payment Processing ERP 2020 2020
99 Bikes HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
KeyPay Legacy KeyPay Payroll Payroll HCM n/a 2018 2019
In 2018, 99 Bikes implemented KeyPay Payroll, a Payroll application, to centralize time and attendance, rostering and payroll for its approximately 1200 employees. The selection responded to issues flagged by Finance Lead James Cassidy, who described the prior payroll platform as unreliable and noted the rostering tools were unable to interpret the General Retail Award accurately. Before KeyPay, 99 Bikes operated multiple separate systems for time capture, rostering and payroll, which caused double handling of data and increased risk of human error. KeyPay Payroll was configured to manage core payroll processing, automated award interpretation aligned to the General Retail Award, employee time and attendance capture, and roster creation and publishing. Implementation work concentrated on configuring award rules and rostering logic so payroll calculations reflected retail award conditions, and on consolidating employee time records into a single payroll processing engine. Operational governance centered on the finance team, which drove requirements for reliable award compliance and centralized payroll administration, while store operations retained rostering input for schedule creation. The deployment provided organization-wide coverage of rostering and payroll processes, and was positioned to remove duplication across previously disparate systems.
99 Bikes ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
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Insight
Maropost Legacy Maropost Retail Cloud (ex Retail Express) Point Of Sale ERP Services and Operations n/a 2021 2021
In 2021, 99 Bikes implemented Maropost Retail Cloud (ex Retail Express) as its Point Of Sale solution. The retailer, based in Australia with about 1,200 employees and approximately A$400,000,000 in revenue, deployed the application to unify in-store checkout and online commerce flows. Maropost Retail Cloud (ex Retail Express) was configured to deliver core Point Of Sale transaction processing, inventory management, pricing and promotions, customer profile and loyalty records, and operational reporting. The implementation emphasized omnichannel inventory visibility and catalog control, with Retail Express POS surfaced on 99 Bikes' website to enable synchronized stock levels and order capture between the storefront and physical stores. Integrations focused on the ecommerce front end and store POS endpoints, enabling near real-time inventory synchronization and centralized product catalog management. Operational scope covered retail operations and commerce teams across 99 Bikes' Australian network, with store-level terminals for checkout and central teams driving catalog governance. Rollout followed a phased approach managed by internal retail operations and IT, using configuration templates for store profiles, pricing rules, and payment capture settings, combined with staff training for checkout procedures and inventory reconciliation. Governance established single-source catalog control inside Maropost Retail Cloud to maintain consistency between online and in-store assortments.
Point Of Sale ERP Services and Operations 2019 2020
99 Bikes Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2012 2012
99 Bikes eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2020 2020
99 Bikes CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2020 2020
Customer Support CRM 2017 2017
Customer Support CRM 2017 2017
Digital Advertising Platform CRM 2013 2013
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2020 2020
99 Bikes ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2011 2011
IT Service Management ITSM 2021 2021
99 Bikes PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2021 2021
Transactional Email PaaS 2018 2018
99 Bikes IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at 99 Bikes

First Name Last Name Title Function Department Email Phone
Customer Service Team Leader Manager Customer Service
Retail Manager Manager Finance
Business Development Manager Manager Sales
General Manager Manager Finance

Apps Being Evaluated by 99 Bikes Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from 99 Bikes IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the 99 Bikes digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD 99 Bikes Technographics
99 Bikes is a Retail organization based in Australia, with around 1200 employees and annual revenues of $400.0 million.
99 Bikes operates a diverse technology stack with applications such as Oracle NetSuite ERP, KeyPay Payroll and Maropost Retail Cloud (ex Retail Express), covering areas like ERP Financial, Payroll and Point Of Sale.
99 Bikes has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, KeyPay and Maropost.
99 Bikes recently adopted applications including Maropost Retail Cloud (ex Retail Express) in 2021, Atlassian Jira Service Desk in 2021 and Platform.sh in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 99 Bikes’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates 99 Bikes’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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