Bowen Hills, 4006, QLD,
Australia
99 Bikes Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 99 Bikes and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 99 Bikes employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 99 Bikes has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2016, KeyPay Payroll for Payroll in 2018, Maropost Retail Cloud (ex Retail Express) for Point Of Sale in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 99 Bikes is running and its propensity to invest more and deepen its relationship with Oracle , Block (ex Square, Inc) , KeyPay or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 99 Bikes revenues, which have grown to $400.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 99 Bikes intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2016 | 2016 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| KeyPay | Legacy | KeyPay Payroll | Payroll | HCM | n/a | 2018 | 2019 |
In 2018, 99 Bikes implemented KeyPay Payroll, a Payroll application, to centralize time and attendance, rostering and payroll for its approximately 1200 employees. The selection responded to issues flagged by Finance Lead James Cassidy, who described the prior payroll platform as unreliable and noted the rostering tools were unable to interpret the General Retail Award accurately. Before KeyPay, 99 Bikes operated multiple separate systems for time capture, rostering and payroll, which caused double handling of data and increased risk of human error.
KeyPay Payroll was configured to manage core payroll processing, automated award interpretation aligned to the General Retail Award, employee time and attendance capture, and roster creation and publishing. Implementation work concentrated on configuring award rules and rostering logic so payroll calculations reflected retail award conditions, and on consolidating employee time records into a single payroll processing engine.
Operational governance centered on the finance team, which drove requirements for reliable award compliance and centralized payroll administration, while store operations retained rostering input for schedule creation. The deployment provided organization-wide coverage of rostering and payroll processes, and was positioned to remove duplication across previously disparate systems.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Maropost | Legacy | Maropost Retail Cloud (ex Retail Express) | Point Of Sale | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, 99 Bikes implemented Maropost Retail Cloud (ex Retail Express) as its Point Of Sale solution. The retailer, based in Australia with about 1,200 employees and approximately A$400,000,000 in revenue, deployed the application to unify in-store checkout and online commerce flows.
Maropost Retail Cloud (ex Retail Express) was configured to deliver core Point Of Sale transaction processing, inventory management, pricing and promotions, customer profile and loyalty records, and operational reporting. The implementation emphasized omnichannel inventory visibility and catalog control, with Retail Express POS surfaced on 99 Bikes' website to enable synchronized stock levels and order capture between the storefront and physical stores.
Integrations focused on the ecommerce front end and store POS endpoints, enabling near real-time inventory synchronization and centralized product catalog management. Operational scope covered retail operations and commerce teams across 99 Bikes' Australian network, with store-level terminals for checkout and central teams driving catalog governance.
Rollout followed a phased approach managed by internal retail operations and IT, using configuration templates for store profiles, pricing rules, and payment capture settings, combined with staff training for checkout procedures and inventory reconciliation. Governance established single-source catalog control inside Maropost Retail Cloud to maintain consistency between online and in-store assortments.
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Point Of Sale | ERP Services and Operations |
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2019 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2012 | 2012 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2011 | 2011 |
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IT Service Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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