9T Labs
9T Labs Technographics
9T Labs Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 9T Labs and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 75 9T Labs employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 9T Labs has purchased the following applications: Odoo Open Source ERP for ERP Financial in 2023, Personio ATS for Applicant Tracking System in 2021, Hubspot Live Chat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 9T Labs is running and its propensity to invest more and deepen its relationship with Odoo , Personio , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 9T Labs revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 9T Labs intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
9T Labs Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Odoo | Legacy | Odoo Open Source ERP | ERP Financial | ERP Financial Management | n/a | 2023 | 2023 |
In 2023, 9T Labs deployed Odoo Open Source ERP as their ERP Financial application on their public website. The implementation positions Odoo Open Source ERP as the primary financial and transactional engine for the Swiss manufacturing company with 75 employees, centralizing billing and revenue capture workflows through the website interface.
The deployment focuses on core ERP Financial capabilities, including accounting and general ledger, invoicing, accounts receivable and payable, tax handling and bank reconciliation. Odoo Open Source ERP was configured to manage chart of accounts and financial posting workflows, aligning invoice generation and payment reconciliation with the company fiscal controls and reporting needs.
The implementation links the website front end to the back-office ERP to streamline order capture and financial posting, enabling tighter alignment between commercial order flows and finance operations. Operational coverage centers on finance and commercial order-to-cash processes, with governance oriented toward centralized financial control and transactional auditability through the Odoo Open Source ERP instance.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Personio | Legacy | Personio ATS | Applicant Tracking System | HCM | n/a | 2021 | 2021 |
In 2021, 9T Labs deployed Personio ATS as its Applicant Tracking System. The company uses Personio ATS on its public careers pages to capture applications and manage candidate flow directly from the website. For a 75 person manufacturing firm headquartered in Switzerland, the deployment focused on centralizing recruiting workflows and standardizing job posting and candidate intake.
Personio ATS was configured to support core Applicant Tracking System capabilities including job requisition publishing, embedded application forms on the website, candidate profiles, and pipeline stage management. Standard ATS functionality such as configurable interview stages, notes and activity tracking, and role based access for recruiters and hiring managers was applied to mirror 9T Labs' hiring process. The implementation emphasized the careers page integration, ensuring web submissions create structured candidate records inside Personio ATS.
Operational coverage spans HR and hiring managers across engineering, operations, and corporate functions, with the ATS serving as the single source for open roles and applicant status. Governance controls were defined around user permissions and workflow approvals to align recruiting steps with internal hiring policy. The account positions Personio ATS as the central Applicant Tracking System for 9T Labs recruitment, with web based application capture and structured candidate pipelines supporting daily hiring operations.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, 9T Labs implemented Hubspot Live Chat on their website. The deployment uses Hubspot Live Chat within the Chatbots and Conversational AI category to deliver a customer-facing live chat widget that captures website leads and handles inbound product and support inquiries. The implementation emphasizes conversational workflows, automated greeting flows, canned responses, and transcript capture for structured handoff to staff.
Configuration focused on Chatbots and Conversational AI capabilities including bot flow orchestration, message templates, chat routing rules, and centralized logging of conversations for follow up by sales and support teams. Operational scope covered website interactions and business functions across customer support, sales, and marketing, with governance centered on templated responses and routing policies to ensure consistent handling. The deployment leveraged Hubspot Live Chat features to centralize conversational handling and enable staff to respond through a shared inbox and managed conversational workflow.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Online Meeting Scheduling | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2022 | 2022 |
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IT Service Management | ITSM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at 9T Labs
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by 9T Labs Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from 9T Labs IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the 9T Labs digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD 9T Labs Technographics
9T Labs is a Manufacturing organization based in Switzerland,
with around 75 employees and annual revenues of $10.0 million.
9T Labs operates a diverse technology stack with applications such as
Odoo Open Source ERP, Personio ATS and Hubspot Live Chat,
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
9T Labs has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Odoo, Personio and HubSpot.
9T Labs recently adopted applications including
Odoo Open Source ERP in 2023, Calendly in 2022 and Hotjar in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 9T Labs’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates 9T Labs’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 9T Labs technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.