A Baby Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by A Baby and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 16 A Baby employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that A Baby has purchased the following applications: WhosOn Hybrid Chat for Chatbots and Conversational AI in 2019, Slack Connect for Collaboration in 2022, USPS Click-N-Ship for Shipping Management in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems A Baby is running and its propensity to invest more and deepen its relationship with Parker Software , Salesforce , USPS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing A Baby revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for A Baby intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Parker Software | Legacy | WhosOn Hybrid Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, A Baby implemented WhosOn Hybrid Chat on its public website. A Baby deployed WhosOn Hybrid Chat within the Chatbots and Conversational AI category to support customer service and online sales engagement for its U.S. retail site.
The deployment uses an embedded web widget delivering a hybrid architecture that combines automated conversational flows with live agent handover, reflecting capabilities typical of WhosOn Hybrid Chat. Functional modules observed include real-time messaging, proactive chat invites, canned responses and session monitoring, configured to route inbound web inquiries to the small in-house customer support team. Governance focused on script and workflow configuration for customer-facing staff and centralized administration of conversation routing and visitor session oversight, with rollout scoped to the ecommerce storefront rather than multiple regional sites.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| USPS | Legacy | USPS Click-N-Ship | Shipping Management | eCommerce | n/a | 2024 | 2024 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Analytics | CRM |
|
2019 | 2019 |
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Tag Management | CRM |
|
2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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