Titusville, 32796, FL,
United States
A Day Away Kayak Tours Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by A Day Away Kayak Tours and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 A Day Away Kayak Tours employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that A Day Away Kayak Tours has purchased the following applications: FareHarbor for Reservation and Booking Management in 2017, JivoChat for Chatbots and Conversational AI in 2016, Google Tag Manager for Tag Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems A Day Away Kayak Tours is running and its propensity to invest more and deepen its relationship with FareHarbor , Adventure Office , JivoChat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing A Day Away Kayak Tours revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for A Day Away Kayak Tours intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FareHarbor | Legacy | FareHarbor | Reservation and Booking Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, A Day Away Kayak Tours implemented FareHarbor for Reservation and Booking Management on its public website. The deployment uses FareHarbor as a cloud hosted booking platform embedded into the company website to handle online tour reservations and availability.
FareHarbor configuration at A Day Away Kayak Tours focuses on booking and scheduling capabilities, including calendar based availability, session and capacity management, customer record capture, booking confirmations, and integrated payment capture workflows. The implementation leverages FareHarbor's web embedding to present real time availability and completed booking flows directly on pages of adayawaykayaktours.com. FareHarbor is used to manage discrete tour offerings and time slots typical for small professional services operators.
Operational use is concentrated within front line operations and customer service staff across the single site in the United States, with staff administering reservations, manifest lists, and customer communications through the FareHarbor interface. Governance is lightweight and proportionate to a 10 person operator, with configuration changes and schedule updates performed by designated operational staff. The relationship is expressed as A Day Away Kayak Tours FareHarbor Reservation and Booking Management supporting online tour reservations and scheduling on the company website.
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Reservation and Booking Management | ERP Services and Operations |
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2022 | 2022 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JivoChat | Legacy | JivoChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Tag Manager | Tag Management | CRM | n/a | 2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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