Brentford, TW8 8LE,
United Kingdom
A.E. Tyler Technographics
A.E. Tyler Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by A.E. Tyler and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 112 A.E. Tyler employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that A.E. Tyler has purchased the following applications: Microsoft 365 for Collaboration in 2015, RaveCapture for Product Review Management in 2019, Hotjar for Customer Experience in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems A.E. Tyler is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , RaveCapture or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing A.E. Tyler revenues, which have grown to $20.7 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for A.E. Tyler intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
A.E. Tyler Tech Stack and Enterprise Applications
A.E. Tyler Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, A.E. Tyler implemented Microsoft 365 to provide Collaboration capabilities across the firm. The Microsoft 365 deployment was positioned to support professional services delivery, internal communications, document collaboration, and client engagement workflows for the 112 employee organization based in the United Kingdom.
The Microsoft 365 implementation includes core collaboration services consistent with the Collaboration category, including Exchange Online for hosted email, SharePoint Online for intranet and document libraries, Microsoft Teams for meetings and chat, OneDrive for user file sync, and Office desktop and web applications for productivity. Configuration reflects a cloud tenant model with centralized administration of user accounts, mail routing, and policy enforcement to support business continuity and browser based access surfaced from the corporate website.
Operational coverage spans delivery, sales, HR and finance teams, with the Microsoft 365 tenant used for project file sharing, internal knowledge management, and client facing document exchange. User access is delivered through browser sessions linked from the company website and standard productivity clients, aligning collaboration workflows across office and remote staff.
Governance is organized through a central administration console with role based access controls, group based provisioning, retention settings and compliance configuration to manage information lifecycle. Rollout and change management emphasized phased onboarding and workspace configuration to align collaborative spaces to professional services project structures.
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Collaboration | Collaboration |
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2022 | 2022 |
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A.E. Tyler eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| RaveCapture | Legacy | RaveCapture | Product Review Management | eCommerce | n/a | 2019 | 2019 |
In 2019, A.E. Tyler implemented RaveCapture as its Product Review Management platform to centralize online review capture and management for its professional services operations in the United Kingdom. The deployment established RaveCapture as the primary review collection and display engine, with configuration focused on site-embedded review forms and centralized administration for marketing and customer success teams.
Configuration work for RaveCapture emphasized standard Product Review Management capabilities, including review submission forms, moderation queues, response templates, and embeddable widgets for website presentation. The implementation included setup of administrative roles and moderation workflows to govern review publishing, plus basic analytics and reporting to support marketing and client engagement use cases.
RaveCapture was implemented alongside an existing TrustSpot presence on the company website, with the two systems configured to coexist for web review presentation and capture. Operational coverage centered on marketing driven publication and customer success review response workflows, with governance defined around centralized moderation and content publishing processes.
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A.E. Tyler CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2017 | 2017 |
In 2017, A.E. Tyler implemented Hotjar on their website. The deployment targeted the company's public web properties to capture behavioral analytics under the Customer Experience category. Hotjar was instrumented as the client side analytics and qualitative feedback layer to observe visitor interactions.
Configuration centered on Hotjar features such as heatmaps, session recordings, conversion funnels, onsite feedback polls and surveys, reflecting standard Customer Experience data collection workflows. The implementation embedded the Hotjar tracking script across pages and configured event capture on high value pages, enabling session playback and aggregated visualizations.
Operational responsibility was assigned to digital and marketing functions, with outputs routed to UX and content teams for optimization and conversion analysis across the site. Governance emphasized tag management, access control for recordings and feedback review workflows, aligned to internal privacy and review processes. The record documents A.E. Tyler using Hotjar as a core Customer Experience observation tool beginning in 2017.
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Marketing Analytics, Lead Generation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2022 | 2022 |
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A.E. Tyler PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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A.E. Tyler IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at A.E. Tyler
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Apps Being Evaluated by A.E. Tyler Executives
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