West Jordan, 84088, UT,
United States
A Great Escape at Gardner Village Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by A Great Escape at Gardner Village and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15 A Great Escape at Gardner Village employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that A Great Escape at Gardner Village has purchased the following applications: Resova for Reservation and Booking Management in 2018, Swell CX for Customer Experience in 2023, Bluehost for Application Hosting and Computing Services in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems A Great Escape at Gardner Village is running and its propensity to invest more and deepen its relationship with Resova , Xola , SocialSwell or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing A Great Escape at Gardner Village revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for A Great Escape at Gardner Village intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Resova | Xola | Resova | Reservation and Booking Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 A Great Escape at Gardner Village implemented Resova for Reservation and Booking Management. Resova was embedded on the company website booking.html to centralize online bookings, replacing Xola and enabling a web delivered customer booking flow. The deployment targeted customer facing reservation capture and back office reservation management for a small leisure operator, aligning online availability with on site scheduling for the Gardner Village location. Implementation connected the Resova booking interface directly into the site to provide real time availability and structured booking capture for guests.
Configuration emphasized standard Reservation and Booking Management capabilities, including an online booking widget, calendar driven availability, session scheduling, and customer contact capture, sized for an organization with 15 employees. Operational scope covered guest reservations and operations scheduling, impacting front of house and venue management workflows. Governance and process changes focused on shifting booking intake to the Resova platform, consolidating reservation records and operational scheduling into the new application.
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Reservation and Booking Management | ERP Services and Operations |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SocialSwell | Legacy | Swell CX | Customer Experience | CRM | n/a | 2023 | 2023 |
In 2023 A Great Escape at Gardner Village implemented Swell CX, deploying the Swell CX Customer Experience solution on its public website to centralize customer engagement and onsite feedback. The Customer Experience implementation is focused on website-driven guest interactions, aligning the application with front-line guest services and small business marketing functions.
Swell CX was configured to surface customer reviews and collect guest feedback through embedded site components, leveraging typical Customer Experience capabilities such as review capture, user generated content management, and feedback forms. Configuration likely prioritized lightweight widget deployment and administrative controls appropriate for a 15 employee leisure and hospitality operator, with emphasis on straightforward content moderation and simple reporting for staff use.
Technical integration is realized through an embedded site implementation of Swell CX, using client-side components to present review prompts and feedback capture on key web pages. Operational ownership rests with guest services and marketing staff, who manage content moderation, response workflows, and on-site customer engagement policies within the Swell CX interface.
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bluehost | Legacy | Bluehost | Application Hosting and Computing Services | IaaS | n/a | 2018 | 2018 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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