Chandler, 85225, AZ,
United States
A Legacy Funeral Home Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by A Legacy Funeral Home and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 A Legacy Funeral Home employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that A Legacy Funeral Home has purchased the following applications: FuneralTech for ERP Financial in 2022, Microsoft 365 for Collaboration in 2021, Reputation Experience Management (RXM) for Customer Experience in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems A Legacy Funeral Home is running and its propensity to invest more and deepen its relationship with Tribute Technology , Microsoft , Reputation or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing A Legacy Funeral Home revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for A Legacy Funeral Home intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tribute Technology | Legacy | FuneralTech | ERP Financial | ERP Financial Management | n/a | 2022 | 2022 |
In 2022, A Legacy Funeral Home deployed FuneralTech as its ERP Financial application. FuneralTech is implemented and surfaced on the organization website to provide finance and billing capabilities directly to families and clients. This deployment positions FuneralTech as the primary ERP Financial system supporting the funeral home's finance and accounting function.
The implementation focused on core financial modules typical of ERP Financial systems, including general ledger, accounts receivable, accounts payable, billing and basic financial reporting, configured for a small professional services operation. Configuration emphasized centralized billing workflows, customer facing invoicing surfaced through the website, and role based access controls for a limited user base, aligning operational coverage to back office finance and accounting responsibilities. Governance efforts concentrated on consolidating bookkeeping and invoicing processes and standardizing month end reporting workflows.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Reputation | Legacy | Reputation Experience Management (RXM) | Customer Experience | CRM | n/a | 2023 | 2023 |
In 2023, A Legacy Funeral Home deployed Reputation Experience Management (RXM) on its website. Reputation Experience Management (RXM) centralizes Customer Experience activities for the small professional services firm, focusing on web based review capture and reputation management to support customer engagement and local service inquiries.
The implementation emphasized web embedding of RXM components, including review capture widgets, customer feedback forms, review monitoring, sentiment analytics, and dashboard reporting to provide a single pane view of online reputation. Configuration favored templated response workflows and automated alerting to notify front office staff of new reviews and feedback, matching the operational scale of a 10 person firm. These modules support standard Customer Experience workflows such as feedback collection, response orchestration, and trend monitoring.
Operational coverage is centered on the company website and customer facing touchpoints, with front desk and administrative staff assigned to monitoring and response responsibilities. Governance was established through role based access inside Reputation Experience Management (RXM) and documented response protocols to standardize how customer feedback is triaged and handled. The deployment ties A Legacy Funeral Home, Reputation Experience Management (RXM), and the Customer Experience business function to daily customer engagement and online reputation workstreams.
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Marketing Analytics | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Cloud Storage | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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