A.M. Best Company
1 Ambest Road 700 Oldwick,
Tewksbury, 08858, NJ,
United States
Tewksbury, 08858, NJ,
United States
1 908-439-2200
Banking and Financial Services
A.M. Best Company Technographics
A.M. Best Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by A.M. Best Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 650 A.M. Best Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that A.M. Best Company has purchased the following applications: UKG Pro HCM (ex UltiPro HCM) for Core HR in 2024, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Telerik Sitefinity CMS for Web Content Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems A.M. Best Company is running and its propensity to invest more and deepen its relationship with UKG , Cisco Systems , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing A.M. Best Company revenues, which have grown to $220.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for A.M. Best Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
A.M. Best Company Tech Stack and Enterprise Applications
A.M. Best Company HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro HCM (ex UltiPro HCM) | Core HR | HCM | n/a | 2024 | 2024 |
In 2024, A.M. Best Company operated UKG Pro HCM (ex UltiPro HCM) as a central element of its Core HR environment to manage payroll and HR administration. During a contract from Aug 2024 to Apr 2025 the Sr. Payroll Temp processed biweekly payroll for more than 600 employees across 10 states, demonstrating the application s use for multi state payroll operations.
UKG Pro HCM (ex UltiPro HCM) and UKG Ready were used to execute core payroll capabilities including standard payroll runs, supplemental payroll runs, payroll adjustments, final pay processing, and bonus payrolls. The implementation included administration of state registrations and ongoing tax compliance tasks, plus generation of payroll reporting and coordination of garnishment payments.
Operational workflows spanned Payroll, Finance, HR benefits administration and front line managers, with the payroll function producing 401(k) and benefit funding files for timely funding. System governance included creation and monitoring of UKG support tickets to resolve payroll issues, delivery of system training to managers and employees, and collaboration with Finance on payroll reporting and garnishment reconciliation.
Controls and process improvement work was led through ad hoc payroll improvement and audit projects, and reconciliations were performed using spreadsheet based variance analysis with VLOOKUP and Pivot Tables. The narrative reflects configuration and operational usage of UKG Pro HCM (ex UltiPro HCM) within Core HR for payroll, compliance, benefits funding and cross functional payroll governance.
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A.M. Best Company Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, A.M. Best Company deployed Cisco Webex Meetings from Cisco Systems as its Audio Video and Web Conferencing solution on the corporate website. The deployment surfaces web-based join flows and embedded meeting pages to support live briefings, external presentations, and client-facing communications.
Cisco Webex Meetings was configured to leverage standard conferencing capabilities within the Audio Video and Web Conferencing category, including real-time video and audio, screen sharing, meeting recording, and browser-based participant joins. Configuration work emphasized website integration, meeting moderation roles, and hosted session publishing to site pages, and the full application name Cisco Webex Meetings is exposed in site instrumentation and session controls.
Operational coverage centers on corporate communications, investor relations, and analyst engagement teams, with centralized meeting administration and host governance to control access and content flow. Process changes focused on standardizing meeting provisioning and moderation workflows for externally facing events, while internal scheduling practices align with the embedded website meeting framework.
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2022 | 2022 |
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A.M. Best Company Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Progress Software | Legacy | Telerik Sitefinity CMS | Web Content Management | Content Management | n/a | 2015 | 2015 |
In 2015 A.M. Best Company deployed Telerik Sitefinity CMS as its Web Content Management platform on the corporate public website. The implementation centralized website content authoring and publishing, leveraging Telerik Sitefinity CMS page templates, widget-based components, media library management, and role based editorial workflows to support marketing and communications content operations.
The deployment was managed within A.M. Best Company’s web infrastructure and administered by digital and IT teams, with governance defined around editorial ownership, approval workflows, versioning, and content lifecycle controls. Functional configuration focused on content authoring, template management, publishing automation, taxonomy and metadata management, and digital asset handling, enabling structured site publishing and editorial governance under the Web Content Management model.
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A.M. Best Company CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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A.M. Best Company PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2024 | 2024 |
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A.M. Best Company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2024 | 2025 |
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A.M. Best Company CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at A.M. Best Company
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Director, Corporate IT | Director | IT | |
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Project Manager | Manager | Operations | |
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Project Manager | Manager | Operations | |
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IT Vendor Manager | Manager | IT | |
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Information Technology Specialist | Non Manager | IT | |
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Apps Being Evaluated by A.M. Best Company Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from A.M. Best Company IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the A.M. Best Company digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD A.M. Best Company Technographics
A.M. Best Company is a Banking and Financial Services organization based in United States,
with around 650 employees and annual revenues of $220.0 million.
A.M. Best Company operates a diverse technology stack with applications such as
UKG Pro HCM (ex UltiPro HCM), Cisco Webex Meetings and Telerik Sitefinity CMS,
covering areas like Core HR, Audio Video and Web Conferencing and Web Content Management.
A.M. Best Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, Cisco Systems and Progress Software.
A.M. Best Company recently adopted applications including
UKG Pro HCM (ex UltiPro HCM) in 2024, Microsoft Project Online in 2024 and Oracle Cloud Infrastructure in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of A.M. Best Company’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates A.M. Best Company’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
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including detailed breakdowns by category, vendor, and IT decision makers.