A.M. Leonard
A.M. Leonard Technographics
A.M. Leonard Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by A.M. Leonard and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 A.M. Leonard employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that A.M. Leonard has purchased the following applications: Sage Business Cloud X3 (ex Sage ERP X3) for ERP Financial in 2018, LiveChat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems A.M. Leonard is running and its propensity to invest more and deepen its relationship with Sage , Oracle , Affirm or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing A.M. Leonard revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for A.M. Leonard intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
A.M. Leonard Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Business Cloud X3 (ex Sage ERP X3) | ERP Financial | ERP Financial Management | n/a | 2018 | 2018 |
In 2018, A.M. Leonard implemented Sage Business Cloud X3 (ex Sage ERP X3) as its ERP Financial platform. The retail company in the United States deployed Sage Business Cloud X3 to centralize finance and accounting functions and to establish a single system of record for transactional finance activities.
The deployment configured core financial modules, including general ledger, accounts payable, accounts receivable, cash management, and fixed asset management. Implementation work emphasized financial reporting and consolidation, chart of accounts standardization, multi entity accounting, and automation of month end close workflows consistent with ERP Financial capabilities.
Operational coverage focused on the accounting and finance organization and extended to order to cash related processes and internal inventory valuation workflows within the Sage Business Cloud X3 environment. Governance controls were established through role based security, audit trails, and standardized approval workflows to enforce financial control and consistent operational procedures.
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ERP Financial | ERP Financial Management |
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2018 | 2018 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, A.M. Leonard implemented LiveChat, deploying the LiveChat solution in the Chatbots and Conversational AI category on its public website to provide website customer service and online lead capture. The implementation embedded a browser-based chat widget across the e-commerce storefront to handle front-end inquiries and to route interactions to the company support team, aligning LiveChat with A.M. Leonard customer service workflows in the Chatbots and Conversational AI space.
Configuration work concentrated on conversational workflows, canned responses, proactive chat invitations, and agent routing to streamline web-first support operations. Operational coverage focused on website customer touchpoints and the centralized support team, with management and monitoring conducted through LiveChat administration interfaces and transcript capture to support day-to-day agent workflows and quality oversight.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 A.M. Leonard implemented Microsoft 365 to address Collaboration across its 100 employee retail organization. The deployment positioned Microsoft 365 as the primary collaboration platform supporting corporate email, team communication, and document management for business functions such as operations, marketing, and customer service.
The Microsoft 365 implementation concentrates on core Collaboration capabilities including hosted email, team chat and meetings, SharePoint based intranet and document libraries, and OneDrive file synchronization to enable coauthoring and version control. The company website contains traces of Microsoft 365 usage which suggests public facing references to Microsoft 365 services or content, while internal governance is aligned to tenant level administration, user provisioning, and role based access controls to manage permissions and content lifecycle.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2010 | 2010 |
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eCommerce | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Shipping Management | eCommerce |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at A.M. Leonard
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by A.M. Leonard Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from A.M. Leonard IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the A.M. Leonard digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD A.M. Leonard Technographics
A.M. Leonard is a Retail organization based in United States,
with around 100 employees and annual revenues of $20.0 million.
A.M. Leonard operates a diverse technology stack with applications such as
Sage Business Cloud X3 (ex Sage ERP X3), LiveChat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
A.M. Leonard has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, LiveChat, Inc. and Microsoft.
A.M. Leonard recently adopted applications including
Affirm in 2021, Adobe Commerce (ex Magento) in 2021 and Klevu Discovery Suite in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of A.M. Leonard’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates A.M. Leonard’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete A.M. Leonard technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.