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A.P.I. Alarm Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by A.P.I. Alarm and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 204 A.P.I. Alarm employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that A.P.I. Alarm has purchased the following applications: Microsoft 365 for Collaboration in 2021, CallLuge Platform for Caller ID in 2019, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems A.P.I. Alarm is running and its propensity to invest more and deepen its relationship with Microsoft , CallLuge , Brevo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing A.P.I. Alarm revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for A.P.I. Alarm intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CallLuge | Legacy | CallLuge Platform | Caller ID | CRM | n/a | 2019 | 2019 |
In 2019 A.P.I. Alarm implemented the CallLuge Platform as a website-embedded Caller ID solution. The CallLuge Platform is used to surface inbound caller identification and contextual data at the point of web-originated calls, aligning with the Caller ID application category.
Deployment was implemented as a web integration on the company website, embedding CallLuge Platform scripts to deliver caller lookup and screen-pop capabilities to agents handling inbound inquiries. Operational scope focused on customer service and field operations, where caller identification is used to accelerate verification and call routing, and agent workflows were adjusted to incorporate live caller data from the CallLuge Platform. Governance centered on web-based configuration and agent process changes to ensure consistent use of the Caller ID functionality across customer-facing teams.
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Marketing Automation | CRM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Digital Workspace | IaaS |
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2022 | 2022 |
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