Aiea, 96701-3762, HI,
United States
A Prompt Computer Service Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by A Prompt Computer Service and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 23 A Prompt Computer Service employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that A Prompt Computer Service has purchased the following applications: mHelpDesk Field Service for Field Service Management in 2017, Microsoft 365 for Collaboration in 2019, Keap CRM for CRM in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems A Prompt Computer Service is running and its propensity to invest more and deepen its relationship with mHelpDesk , Microsoft , Keap (formerly Infusionsoft) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing A Prompt Computer Service revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for A Prompt Computer Service intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| mHelpDesk | Legacy | mHelpDesk Field Service | Field Service Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 A Prompt Computer Service implemented mHelpDesk Field Service in a Field Service Management deployment to support its small professional services operations. mHelpDesk Field Service was provisioned on the company website to enable customer scheduling and online service requests, and the implementation was sized for a 10 person team operating in the United States.
The deployment concentrated on core Field Service Management capabilities, including work order management, technician scheduling and dispatch, mobile technician access, and invoicing and billing workflows. Architecture followed a cloud delivered model with browser based administration and mobile field clients, while configuration focused on scheduling rules, technician availability, centralized dispatch workflows, and customer self service touchpoints exposed via the website. Governance emphasized operational ownership by the service operations function and configuration controls for appointment and billing processes.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Keap (formerly Infusionsoft) | Legacy | Keap CRM | CRM | CRM | n/a | 2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Apps Development | PaaS |
|
2017 | 2017 |
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Transactional Email | PaaS |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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