Pontiac, 61764-1111, IL,
United States
A T Recycle Technographics
A T Recycle Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by A T Recycle and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 A T Recycle employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that A T Recycle has purchased the following applications: ClickDesk Live Chat for Chatbots and Conversational AI in 2016, Slack Connect for Collaboration in 2022, Intuit Mailchimp for Marketing Automation in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems A T Recycle is running and its propensity to invest more and deepen its relationship with ClickDesk , Salesforce , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing A T Recycle revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for A T Recycle intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
A T Recycle Tech Stack and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ClickDesk | Legacy | ClickDesk Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016 A T Recycle deployed ClickDesk Live Chat on its public website. ClickDesk Live Chat is implemented as a customer touchpoint and is categorized under Chatbots and Conversational AI.
The ClickDesk Live Chat implementation centers on an embeddable web chat widget and an agent console configured for a small support team. Functional capabilities implemented include real time web chat sessions, canned responses for common order and recycling inquiries, an offline messaging form for after hours contact, visitor monitoring to surface active prospects, and storage of session transcripts for reference. The implementation follows standard conversational workflows for chat routing and agent handoff consistent with Chatbots and Conversational AI deployments.
Operational responsibility sits with the companys customer service and sales functions, using the website chat to handle inbound order questions and service requests across its United States operations. With a ten person staff the deployment is configured for a small user base, with administrative controls limited to designated site administrators.
Governance was kept lightweight, with admin user accounts and chat availability windows set at the application level, and basic staff training on the ClickDesk Live Chat console to standardize responses and transcript review. The solution is delivered as a web embed so rollout consisted of site instrumentation and configuration rather than infrastructure changes.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp | Marketing Automation | CRM | n/a | 2016 | 2016 |
|
|
|
|
|
Tag Management | CRM |
|
2021 | 2021 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Digital Workspace | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at A T Recycle
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by A T Recycle Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||