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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

A25 Hotel Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Livechatoo Legacy Livechatoo Chatbots and Conversational AI AI-Powered Application n/a 2016 2016
In 2016, A25 Hotel implemented Livechatoo on its public website, adopting a Chatbots and Conversational AI solution to handle guest inquiries and on-site engagement. The deployment at A25 Hotel uses Livechatoo as a cloud delivered web chat presence, embedded into the website to provide real time messaging and conversational routing for visitors. Livechatoo was configured to support a web chat widget, automated messaging flows, and live agent handoff capabilities consistent with Chatbots and Conversational AI functionality. Operational scope centers on front desk and reservations workflows, with staff monitoring the Livechatoo dashboard to triage guest questions, manage bookings, and escalate to human agents when needed. Governance is lightweight and executed by a small operations team, focusing on scripted responses, working hours for live coverage, and simple administrative controls exposed in the Livechatoo interface.
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Navrcholu Legacy Navrcholu Analytics and BI Analytics and BI n/a 2023 2023
In 2023 A25 Hotel implemented Navrcholu, deploying the Analytics and BI solution on its public website. Navrcholu is embedded on a-hotel.com as client-side instrumentation to capture visitor behavior and site events, with the implementation scoped to website-level analytics to support marketing and booking-related workflows. Configuration emphasizes core Analytics and BI capabilities, including event-level tracking, dashboarding, conversion funnel analysis, and basic segmentation and reporting. Given A25 Hotel's small operational footprint the rollout follows a lightweight governance model, with a single administrator overseeing tag management, dashboard access, and scheduled reports, and no external system integrations were specified in the source context.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2017 2017
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Analytics CRM 2014 2014
Marketing Analytics CRM 2021 2021
Tag Management CRM 2014 2014
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2016 2016
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2022 2022
Application Hosting and Computing Services IaaS 2023 2023
Content Delivery Network IaaS 2022 2022
IT Decision Makers and Key Stakeholders at A25 Hotel
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by A25 Hotel Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD A25 Hotel Technographics

A25 Hotel is a Professional Services organization based in Vietnam, with around 10 employees and annual revenues of $1.0 million.

A25 Hotel operates a diverse technology stack with applications such as Livechatoo, Navrcholu and Google Workspace (Formerly Google G-Suite), covering areas like Chatbots and Conversational AI, Analytics and BI and Collaboration.

A25 Hotel has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Livechatoo, Navrcholu and Google.

A25 Hotel recently adopted applications including Navrcholu in 2023, MasterDC Hosting in 2023 and Amazon EC2 in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of A25 Hotel’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates A25 Hotel’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete A25 Hotel technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.