A25 Hotel Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by A25 Hotel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 A25 Hotel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that A25 Hotel has purchased the following applications: Livechatoo for Chatbots and Conversational AI in 2016, Navrcholu for Analytics and BI in 2023, Google Workspace (Formerly Google G-Suite) for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems A25 Hotel is running and its propensity to invest more and deepen its relationship with Livechatoo , Navrcholu , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing A25 Hotel revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for A25 Hotel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Livechatoo | Legacy | Livechatoo | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, A25 Hotel implemented Livechatoo on its public website, adopting a Chatbots and Conversational AI solution to handle guest inquiries and on-site engagement. The deployment at A25 Hotel uses Livechatoo as a cloud delivered web chat presence, embedded into the website to provide real time messaging and conversational routing for visitors.
Livechatoo was configured to support a web chat widget, automated messaging flows, and live agent handoff capabilities consistent with Chatbots and Conversational AI functionality. Operational scope centers on front desk and reservations workflows, with staff monitoring the Livechatoo dashboard to triage guest questions, manage bookings, and escalate to human agents when needed. Governance is lightweight and executed by a small operations team, focusing on scripted responses, working hours for live coverage, and simple administrative controls exposed in the Livechatoo interface.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Navrcholu | Legacy | Navrcholu | Analytics and BI | Analytics and BI | n/a | 2023 | 2023 |
In 2023 A25 Hotel implemented Navrcholu, deploying the Analytics and BI solution on its public website. Navrcholu is embedded on a-hotel.com as client-side instrumentation to capture visitor behavior and site events, with the implementation scoped to website-level analytics to support marketing and booking-related workflows.
Configuration emphasizes core Analytics and BI capabilities, including event-level tracking, dashboarding, conversion funnel analysis, and basic segmentation and reporting. Given A25 Hotel's small operational footprint the rollout follows a lightweight governance model, with a single administrator overseeing tag management, dashboard access, and scheduled reports, and no external system integrations were specified in the source context.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Analytics | CRM |
|
2014 | 2014 |
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|
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Marketing Analytics | CRM |
|
2021 | 2021 |
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Tag Management | CRM |
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2014 | 2014 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Transactional Email | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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