Louisville, 40299, KY,
United States
A2Z Ozone Systems Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by A2Z Ozone Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 A2Z Ozone Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that A2Z Ozone Systems has purchased the following applications: Amazon Pay for Payment Processing in 2018, LiveHelpNow Live Chat for Chatbots and Conversational AI in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems A2Z Ozone Systems is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Apple , LiveHelpNow or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing A2Z Ozone Systems revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for A2Z Ozone Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon Pay | Payment Processing | ERP Financial Management | n/a | 2018 | 2018 |
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Payment Processing | ERP Financial Management |
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2022 | 2022 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveHelpNow | Legacy | LiveHelpNow Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, A2Z Ozone Systems implemented LiveHelpNow Live Chat on its public website. The deployment is categorized as Chatbots and Conversational AI and is focused on delivering real time visitor engagement via an embedded web chat interface.
The LiveHelpNow Live Chat implementation centers on the website chat widget and the web based agent console, configured to support real time messaging, canned responses, session routing and chat transcript capture. Configuration emphasis aligns with small business operations, provisioning agent seats and browser access rather than complex multi tier infrastructure.
Operational scope is the corporate website https://www.a2zozone.com/, where the chat front end handles inbound visitor inquiries and routes sessions to internal staff, supporting customer support and sales inquiry workflows. Data capture is oriented to chat transcripts and visitor context to enable follow up and asynchronous escalation to email or phone when required.
Governance is structured around centralized ownership of the chat channel, defined hours for live coverage and maintained scripted response templates to ensure consistent handling. The implementation represents a lightweight Chatbots and Conversational AI footprint tailored to a 30 employee manufacturing firm, with browser based agent workflows and web embedded customer engagement instrumentation.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
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Collaboration | Collaboration |
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2022 | 2022 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce Fraud Protection | eCommerce |
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2020 | 2020 |
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eCommerce | eCommerce |
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2023 | 2023 |
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Shipping Management | eCommerce |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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