A3 Smart Home
2440 Camino Ramon, Suite 200,
San Ramon, 94583, CA,
United States
San Ramon, 94583, CA,
United States
1 925-830-4777
Professional Services
A3 Smart Home Technographics
A3 Smart Home Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by A3 Smart Home and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 A3 Smart Home employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that A3 Smart Home has purchased the following applications: Salesforce Field Service (ex ClickSoftware) for Field Service Management in 2019, Zoom for Audio Video and Web Conferencing in 2020, DocuSign eSignature for Digital Signing in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems A3 Smart Home is running and its propensity to invest more and deepen its relationship with Salesforce , Zoom Video Communications , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing A3 Smart Home revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for A3 Smart Home intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
A3 Smart Home Tech Stack and Enterprise Applications
A3 Smart Home ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Field Service (ex ClickSoftware) | Field Service Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, A3 Smart Home implemented Salesforce Field Service (ex ClickSoftware) as its Field Service Management solution, positioning Salesforce Field Service (ex ClickSoftware) to support field operations and service delivery workflows. The deployment was aligned with Salesforce Service Cloud and Field Service Lightning components to centralize dispatch, scheduling, and technician mobile execution across the organization. Implementation targeted operational functions including field dispatch, on site installation, customer support intake, and project based service delivery.
The program established an Enterprise Project Management Office and a project management methodology that defined EPMO engagement processes, including requesting, sizing, and project approval based on a three tiered complexity assessment. Smartsheet was implemented to house project management artifacts and to provide forms with workflow automation for approvals and notifications, covering team member onboarding submissions, sales intake for marketing campaign support, project requests, IT requests, member facing communication requests, and lead generation. The organization recruited and coached project managers to staff the EPMO and to lead strike teams executing strategic initiatives tied to service and product launches.
Operational integration extended to coordination with AAA Mountain West Group IT and PMO for cross organization initiatives such as the migration to G Suite, California Consumer Privacy Act compliance activities, migration to AAA IT infrastructure, and the remodel and relocation of the Arizona call center. The Field Service Management deployment was implemented in concert with Service Cloud and Field Service Lightning, and supported product initiatives including the Self-Install Kit MVP, post acquisition rebranding, and the Branch Out initiative to sell A3 Smart Home products in AAA branches. These activities indicate an enterprise wide operational scope spanning customer facing service centers and partner branch channels.
Governance centered on the EPMO led approval flows, defined complexity tiers for rollout prioritization, and ongoing coaching of project managers to sustain process discipline. Strike teams were used as the primary execution vehicle for cross functional projects, integrating service delivery, sales intake, IT, and marketing communication processes. The combined approach resulted in stated greater efficiencies throughout the organization while embedding Salesforce Field Service as the operational backbone for field work management.
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A3 Smart Home Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, A3 Smart Home implemented Zoom and embedded Zoom on its public website to enable live client video engagements. The deployment centers on Zoom as the Audio Video and Web Conferencing platform supporting client-facing interactions and remote consultations.
Functional capabilities implemented include hosted video meetings, screen sharing, and scheduled client sessions to facilitate virtual product demonstrations and pre-installation site surveys. These capabilities align with standard Audio Video and Web Conferencing workflows for synchronous customer engagement, appointment scheduling, and remote troubleshooting.
Operational scope spans customer-facing teams, including sales, service scheduling, and field technicians who use Zoom for consultative calls and remote assistance. Governance elements inferred from the website integration include centralized scheduling flows, meeting access controls, and recording consent workflows to support consistent online consultation processes. A3 Smart Home Zoom Audio Video and Web Conferencing supports the company business function of customer engagement and remote service delivery.
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Collaboration | Collaboration |
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2019 | 2019 |
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A3 Smart Home Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2023 | 2023 |
In 2023, A3 Smart Home implemented DocuSign eSignature as a Digital Signing solution on its public website. The deployment centralizes digital signature capture for customer-facing contracts and service agreements, using DocuSign eSignature to provide an embedded signing experience and online signature workflows directly on the company site. This situates the application squarely within the Digital Signing category and consolidates signature events and audit data in a single cloud service.
The implementation leverages standard DocuSign eSignature capabilities such as reusable templates, envelope management, eSignature workflows, and audit trail reporting to record consent and signature events. Integration is executed on the website using embedded signing or API-driven form submission patterns to streamline signature capture for sales, customer onboarding, and field service agreements, and administrative governance is handled through role-based access, template controls, and built-in audit logs in DocuSign eSignature.
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Web Content Management | Content Management |
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2019 | 2019 |
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A3 Smart Home eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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A3 Smart Home CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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A3 Smart Home PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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A3 Smart Home IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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A3 Smart Home CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at A3 Smart Home
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by A3 Smart Home Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from A3 Smart Home IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the A3 Smart Home digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD A3 Smart Home Technographics
A3 Smart Home is a Professional Services organization based in United States,
with around 200 employees and annual revenues of $25.0 million.
A3 Smart Home operates a diverse technology stack with applications such as
Salesforce Field Service (ex ClickSoftware), Zoom and DocuSign eSignature,
covering areas like Field Service Management, Audio Video and Web Conferencing and Digital Signing.
A3 Smart Home has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Salesforce, Zoom Video Communications and DocuSign.
A3 Smart Home recently adopted applications including
DocuSign eSignature in 2023, BigCommerce in 2021 and Optimizely Intelligence Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of A3 Smart Home’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates A3 Smart Home’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete A3 Smart Home technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.