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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Aarush Food Grain Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Google Legacy Google Cloud Platform (GCP) Application Hosting and Computing Services IaaS n/a 2021 2021
Application Hosting and Computing Services IaaS 2024 2024
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Phonon Communications Legacy Phonon Contact Centre Automation Call Center CRM n/a 2021 2021 In 2021, Aarush Food Grain deployed Phonon Contact Centre Automation to handle inbound customer interactions exposed through its public website. Phonon Contact Centre Automation is implemented as a Call Center application supporting customer service and order inquiry workflows, with the deployment focused on web-embedded contact touchpoints and centralized contact handling. The implementation includes configuration of web chat and callback widgets embedded on the website, an agent console for handling voice and web contacts, and workflow routing to direct inbound requests to appropriate staff. Standard Call Center capabilities such as interactive voice response style routing, session queuing, agent state management, and basic reporting and activity logging are configured to align with the small enterprise operational profile. Operational coverage centers on customer service and sales inquiry functions, with the system integrated into the website for real time customer engagement. Governance emphasized standardizing agent scripts and inbound handling workflows, centralizing contact intake through Phonon Contact Centre Automation to create consistent customer touchpoints across the company.
Tag Management CRM 2021 2021
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2021 2021
IT Decision Makers and Key Stakeholders at Aarush Food Grain
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Aarush Food Grain Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Aarush Food Grain Technographics

Aarush Food Grain is a Consumer Packaged Goods organization based in India, with around 56 employees and annual revenues of $12.0 million.

Aarush Food Grain operates a diverse technology stack with applications such as Google Cloud Platform (GCP), Phonon Contact Centre Automation and Google Workspace (Formerly Google G-Suite), covering areas like Application Hosting and Computing Services, Call Center and Collaboration.

Aarush Food Grain has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Google and Phonon Communications.

Aarush Food Grain recently adopted applications including Amazon EC2 in 2024, Google Cloud Platform (GCP) in 2021 and Phonon Contact Centre Automation in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Aarush Food Grain’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Aarush Food Grain’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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