Hamilton, L8L 8G4, ON,
Canada
Aatel Communications Technographics
Aatel Communications Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Aatel Communications and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Aatel Communications employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aatel Communications has purchased the following applications: Sage 300 ERP (formerly Accpac) for ERP Financial in 2019, Microsoft 365 for Collaboration in 2018, Atlassian Jira Service Desk for IT Service Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aatel Communications is running and its propensity to invest more and deepen its relationship with Sage , Microsoft , Atlassian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aatel Communications revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aatel Communications intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Aatel Communications Tech Stack and Enterprise Applications
Aatel Communications ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage 300 ERP (formerly Accpac) | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019, Aatel Communications implemented Sage 300 ERP (formerly Accpac) to manage core ERP Financial workflows across its small professional services operation. The deployment focused on accounts receivable and job-based billing, positioning Sage 300 ERP (formerly Accpac) as the primary system for progress billing, invoicing, payments, and collections.
Configuration and functional modules emphasized conversion of sales quotes into billable jobs, creation of progress billing invoices driven by completion or scheduling, and the production of monthly progress billing reports. The implementation included routine processing of incoming credit card and e-transfer payments, and operationalized collections workflows tied to invoicing and reporting, reflecting standard ERP Financial accounts receivable and billing capabilities.
Operational scope covered finance and billing teams, collections, and staff handling customer and employee administration duties, with process governance concentrated on quote-to-job conversion and a monthly progress billing cadence. No system integrator or partner is identified, and no external system integrations are specified in the source notes, so the narrative focuses on internal module configuration and workflow restructuring within Sage 300 ERP (formerly Accpac).
|
Aatel Communications Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Aatel Communications implemented Microsoft 365 as its core Collaboration platform. The implementation is visible on the company website and reflects a cloud tenant approach for a Canada based professional services firm with approximately 50 employees.
The Microsoft 365 deployment centers on standard collaboration modules within the suite, including Exchange Online for corporate email, Microsoft Teams for chat and meetings, SharePoint Online for intranet and document management, and OneDrive for Business for personal file sync and sharing. Configuration emphasis is on user account provisioning, mailbox and document access controls, collaboration settings that enable real time co authoring, and tenant level configuration for meeting and communication policies.
Operational coverage spans company wide use for email, document collaboration and virtual meetings, with administration consolidated under tenant level IT controls. Governance practices align with common Microsoft 365 patterns, including centralized identity and access controls, role based administrative segregation, and phased user enablement to standardize collaboration workflows across the organization.
|
Aatel Communications ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2018 | 2018 |
In 2018, Aatel Communications deployed Atlassian Jira Service Desk to provide customer-facing support via its corporate website. The Atlassian Jira Service Desk implementation serves as the company's IT Service Management solution, centralizing incoming service requests from external customers through an embedded web portal and routing intake into a single ticketing environment.
The deployment focuses on request management, incident tracking, and a customer portal, leveraging category-aligned features such as queues, custom request forms, SLA rules, and automation to route and prioritize tickets. Configuration emphasized role based permissions, workflow customization, and form driven intake to align support intake with Aatel Communications operational processes for professional services. Administration and governance are managed internally with administrative controls and designated workflow owners responsible for queue management and ongoing configuration of the Atlassian Jira Service Desk application.
|
Aatel Communications IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Aatel Communications
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Aatel Communications Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||