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Abby Connect
Location
10161 Park Run Dr, Ste 150,
Las Vegas, 89145-8872, NV,
United States
Website
https://www.abbyconnect.com/
Phone
1 888-764-2720
Artw industry
Professional Services
Employee
Revenue

Abby Connect Technographics

Abby Connect Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Abby Connect and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Abby Connect employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Abby Connect has purchased the following applications: Deepgram Voice Agent for Chatbots and Conversational AI in 2025, Microsoft 365 for Collaboration in 2020, PubMatic for Digital Advertising Platform in 2014 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Abby Connect is running and its propensity to invest more and deepen its relationship with Deepgram , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Abby Connect revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Abby Connect intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Abby Connect Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Deepgram Legacy Deepgram Voice Agent Chatbots and Conversational AI AI-Powered Application n/a 2025 2025
In 2025, Abby Connect deployed Deepgram Voice Agent, a Chatbots and Conversational AI application, to power its AI Receptionist and embed real-time speech-to-text into contact-center operations. The deployment used Deepgram Voice Agent to provide streaming transcription and live intent detection as the core speech pipeline for customer voice interactions. Deepgram Voice Agent was configured to automate scheduling, handle frequently asked questions, and support quality assurance workflows, delivering conversational automation and transcription-driven QA capabilities. Functional modules implemented include real-time speech-to-text, conversational routing for the AI Receptionist, and QA transcription review to surface call segments for audit and coach purposes. The solution was embedded directly into Abby Connect contact-center workflows in the United States, unlocking a new voice-agent product line and scaling to more than 100,000 calls monthly. Operational coverage focused on contact-center voice channels, with the Deepgram real-time transcription feeding downstream contact routing and QA processes. Governance and operational changes centered on restructuring QA and call handling workflows to leverage automated transcripts and flagged call segments, which improved QA productivity and reduced audit time materially. The implementation positions Abby Connect to offer voice-agent services as a commercial product while consolidating speech-to-text driven operational controls within contact-center operations.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2020 2020
Collaboration Collaboration 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
PubMatic Legacy PubMatic Digital Advertising Platform CRM n/a 2014 2014
Digital Advertising Platform CRM 2015 2015
Marketing Automation CRM 2015 2015
Marketing Automation CRM 2020 2020
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2014 2014
IT Decision Makers and Key Stakeholders at Abby Connect
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Abby Connect Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Abby Connect Technographics

Abby Connect is a Professional Services organization based in United States, with around 10 employees and annual revenues of $1.0 million.

Abby Connect operates a diverse technology stack with applications such as Deepgram Voice Agent, Microsoft 365 and PubMatic, covering areas like Chatbots and Conversational AI, Collaboration and Digital Advertising Platform.

Abby Connect has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Deepgram, Microsoft and PubMatic.

Abby Connect recently adopted applications including Deepgram Voice Agent in 2025, Slack Connect in 2022 and Atlassian Jira Service Desk in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Abby Connect’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Abby Connect’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Abby Connect technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.