Abby'S Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Abby'S and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Abby'S employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Abby'S has purchased the following applications: Microsoft 365 for Collaboration in 2015, Swiftype for Application, Web and Enterprise Search in 2013, Brygid Ordering Platform for Online Food Ordering System in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Abby'S is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , Swiftype or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Abby'S revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Abby'S intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
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Collaboration | Collaboration |
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2023 | 2023 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Swiftype | Legacy | Swiftype | Application, Web and Enterprise Search | Content Management | n/a | 2013 | 2013 |
In 2013, Abby'S implemented Swiftype on its public website. Abby'S deployed Swiftype as its Application, Web and Enterprise Search solution to deliver on-site search and content discovery for customers navigating product pages and informational content.
The implementation uses Swiftype indexing and relevance tuning capabilities alongside an embedded search interface in the website front end. Swiftype provides automated crawling and indexing of site pages, relevance configuration through the Swiftype dashboard, and search analytics for query monitoring, aligning with standard Application, Web and Enterprise Search functional modules such as indexing, relevance management, and search UI instrumentation.
Operationally the deployment is scoped to the company website and customer-facing digital storefront, with content owners responsible for ongoing relevance adjustments and search result curation. The configuration reflects a cloud-hosted search index model coupled to the site front end, positioning Swiftype as Abby'S Application, Web and Enterprise Search platform for web search and customer self-service.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Brygid Technologies | Legacy | Brygid Ordering Platform | Online Food Ordering System | eCommerce | n/a | 2019 | 2019 |
In 2019, Abby'S deployed the Brygid Ordering Platform, an Online Food Ordering System. The Brygid Ordering Platform is implemented on their customer-facing website to capture online orders and present digital menus. Deployment follows a cloud-hosted storefront model with the ordering interface embedded into the Abby'S website.
The implementation leverages standard Online Food Ordering System capabilities including menu configuration, order capture and checkout flows, scheduling for pickup and delivery, and order management workflows for store staff. Operational ownership is concentrated in customer-facing operations and store management, who use the platform administration console to update menus, manage availability, and process incoming orders. Governance focused on consolidating online order intake, routing, and fulfillment workflows into existing retail operations and staff processes.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Loyalty | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Transactional Email | PaaS |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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