Jeddah, 21471,
Saudi Arabia
Abdul Latif Jameel Retail Saudi Arabia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Abdul Latif Jameel Retail Saudi Arabia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 Abdul Latif Jameel Retail Saudi Arabia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Abdul Latif Jameel Retail Saudi Arabia has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2022, Algolia Search for Application, Web and Enterprise Search in 2020, TestFreaks Platform for Product Review Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Abdul Latif Jameel Retail Saudi Arabia is running and its propensity to invest more and deepen its relationship with Cisco Systems , Salesforce , Algolia or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Abdul Latif Jameel Retail Saudi Arabia revenues, which have grown to $120.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Abdul Latif Jameel Retail Saudi Arabia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2022 | 2022 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2020 | 2020 |
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Web Content Management | Content Management |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TestFreaks | Legacy | TestFreaks Platform | Product Review Management | eCommerce | n/a | 2017 | 2017 |
In 2017, Abdul Latif Jameel Retail Saudi Arabia deployed the TestFreaks Platform for Product Review Management on its public website. The implementation focuses on embedded review capture and display on product detail pages, supporting star ratings and customer authored content across the e-commerce storefront. Operational ownership spans e-commerce, marketing, and customer service teams within the Saudi Arabia retail business.
The TestFreaks Platform configuration includes review collection workflows, moderation queues, display widgets, and analytics for review volume and sentiment, consistent with Product Review Management capabilities. Implementation uses client side widget instrumentation and server side APIs to ingest user generated reviews and support structured data output for search engines. The deployment supports rich media uploads and rating breakdowns to feed product pages and marketing channels.
Governance is implemented through role based moderation, content approval workflows, and response orchestration routed to customer service and marketing for review engagement. Operational processes standardize moderation SLAs, compliance checks, and content publishing rules to maintain on site quality and trust signals. The platform is embedded directly on the Abdul Latif Jameel Retail Saudi Arabia website, enabling centralized review management via the TestFreaks Platform and aligning product page content with review moderation workflows.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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