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Abellio Transport Holdings
Location
2Nd Floor St Andrew's House,
London, EC4A 3AG,
United Kingdom
Website
https://www.abellio.co.uk/
Phone
44 20 7430-8270
Artw industry
Professional Services
Employee
Revenue

Abellio Transport Holdings Technographics

Abellio Transport Holdings Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Abellio Transport Holdings and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 190 Abellio Transport Holdings employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Abellio Transport Holdings has purchased the following applications: AdRoll for Digital Advertising Platform in 2016, Atlassian Jira Service Desk for IT Service Management in 2020, AuthSMTP for Transactional Email in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Abellio Transport Holdings is running and its propensity to invest more and deepen its relationship with NextRoll , Atlassian , AuthSMTP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Abellio Transport Holdings revenues, which have grown to $9.7 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Abellio Transport Holdings intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Abellio Transport Holdings Tech Stack and Enterprise Applications

Abellio Transport Holdings CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
NextRoll Legacy AdRoll Digital Advertising Platform CRM n/a 2016 2016
In 2016 Abellio Transport Holdings deployed AdRoll as a Digital Advertising Platform to run advertising on its website, embedding AdRoll tracking scripts and pixel-based tags to enable audience capture and site retargeting. The implementation was focused on on-site tag instrumentation to collect event signals and to feed segmented audiences into advertising campaigns hosted in AdRoll. AdRoll implementation leveraged standard Digital Advertising Platform capabilities including audience segmentation, site retargeting, display campaign orchestration, and performance reporting, with configuration centered on web tag placement and campaign parameterization. Operational ownership was concentrated within Abellio's marketing and digital channels teams, which managed creative assets, campaign targeting, and budget allocation through the AdRoll interface, and used website event signals to maintain and refresh advertising audiences.
Abellio Transport Holdings ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Atlassian Legacy Atlassian Jira Service Desk IT Service Management ITSM n/a 2020 2020
In 2020, Abellio Transport Holdings deployed Atlassian Jira Service Desk as an IT Service Management solution. The implementation exposes Jira Service Desk on the company website to provide a customer facing entry point for ticket submission and service requests. The deployment supports the transport operator's UK operations and centralizes incident intake for both customer support and internal IT teams. Atlassian Jira Service Desk was configured to deliver core IT Service Management capabilities including request management, incident tracking, SLA configuration, workflow automation, and a self service knowledge base. Configuration used request types, queues, and custom workflows to route tickets to IT operations and customer service teams and to enforce response and resolution targets. The service desk is delivered through the public website as the primary external intake mechanism while concurrently functioning as an internal support platform for operations and technical staff. The implementation follows a single portal model with role based access controls for agents and public request forms for customers. Governance concentrates on ticket triage, ownership assignment, and SLA policy enforcement, with administrators managing request schemas and workflow states. Knowledge management and change control processes were established to maintain public facing articles and predefined templates within Jira Service Desk.
Abellio Transport Holdings PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
AuthSMTP Legacy AuthSMTP Transactional Email PaaS n/a 2020 2020
In 2020, Abellio Transport Holdings implemented AuthSMTP to handle Transactional Email for their website. The AuthSMTP deployment was configured as the primary outbound SMTP relay for website-generated transactional notifications, including account communications and customer service messages. AuthSMTP is used to centralize email sending from web application servers and to manage authentication and transport controls. Integration work focused on connecting the public website to AuthSMTP using SMTP authentication and TLS, and implementing DNS sender authentication such as SPF and DKIM to align with standard Transactional Email practices. Operational scope covered customer-facing communications routed through AuthSMTP, with configuration and credential management handled by the web operations team and support functions. Abellio Transport Holdings AuthSMTP Transactional Email supports the company's customer communications workflows and site-level email orchestration.
Abellio Transport Holdings IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2022 2022
Application Hosting and Computing Services IaaS 2014 2014
Content Delivery Network IaaS 2014 2014
Content Delivery Network IaaS 2019 2019
Abellio Transport Holdings CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2019 2020
Secure Email Gateways (SEGs) CyberSecurity 2014 2014

IT Decision Makers and Key Stakeholders at Abellio Transport Holdings

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Abellio Transport Holdings Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Abellio Transport Holdings IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Abellio Transport Holdings digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Abellio Transport Holdings Technographics
Abellio Transport Holdings is a Professional Services organization based in United Kingdom, with around 190 employees and annual revenues of $9.7 million.
Abellio Transport Holdings operates a diverse technology stack with applications such as AdRoll, Atlassian Jira Service Desk and AuthSMTP, covering areas like Digital Advertising Platform, IT Service Management and Transactional Email.
Abellio Transport Holdings has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as NextRoll, Atlassian and AuthSMTP.
Abellio Transport Holdings recently adopted applications including Amazon EC2 in 2022, Atlassian Jira Service Desk in 2020 and AuthSMTP in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Abellio Transport Holdings’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Abellio Transport Holdings’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Abellio Transport Holdings technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.