Abertay University Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Abertay University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 508 Abertay University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Abertay University has purchased the following applications: ExLibris Aleph for Library Management in 2018, Olark Live Chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Abertay University is running and its propensity to invest more and deepen its relationship with Ex Libris, a ProQuest Company , Olark , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Abertay University revenues, which have grown to $120.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Abertay University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ex Libris, a ProQuest Company | Legacy | ExLibris Aleph | Library Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Abertay University implemented ExLibris Aleph as its Library Management application. ExLibris Aleph is deployed as the public online catalog on the Abertay University website and as the operational back office for the university library.
The implementation configures standard Library Management capabilities, with ExLibris Aleph providing cataloging, circulation, acquisitions, serials management and OPAC functionality. Metadata management and authority control workflows are embedded in the application configuration to support academic collections and searchability across the university catalog.
Aleph is integrated into the university website to present the public discovery layer while serving internal library workflows for check out, returns and collection maintenance. Operational coverage centers on the university library and library services teams, with the system used to support academic departments through catalog access and resource request workflows.
Governance is run through the library services function in coordination with university IT, focusing on centralized cataloging and circulation processes, role based access for library staff and staged rollout to campus library operations. Training and operational ownership are organized around library service lines to maintain catalog integrity and day to day circulation processing.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2008 | 2008 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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