Mishawaka, 46544, IN,
United States
ABI Attachments, Inc. Technographics
ABI Attachments, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ABI Attachments, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 ABI Attachments, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ABI Attachments, Inc. has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, LiveChat for Chatbots and Conversational AI in 2013, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ABI Attachments, Inc. is running and its propensity to invest more and deepen its relationship with Oracle , LiveChat, Inc. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ABI Attachments, Inc. revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ABI Attachments, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ABI Attachments, Inc. Tech Stack and Enterprise Applications
ABI Attachments, Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015 ABI Attachments, Inc. deployed Oracle NetSuite ERP to centralize transactional finance and order processing workflows. The project targeted ERP Financial capabilities to unify sales order entry, accounting, and purchase order flows that drive manufacturing initiation and shop work orders.
Oracle NetSuite ERP was configured to support sales order processing, automated creation of work orders, purchase order submission to vendor(s) or ABI's internal shop, accounts receivable, general ledger postings, and bank deposit tracking. Configuration included structured data entry screens and reporting feeds for daily financial transactions, and a sales commission tracking setup to capture product specialist sales values against monthly and annual goals.
Operational coverage spans Accounting, Sales, and Production functions, with the Accounting Clerk positioned as the tactical owner of the order to work order sequence and daily CRM ERP data entry. The implementation supports the company practice of notifying customers when production begins, and it formalizes purchase order issuance to suppliers or internal production through the ERP transaction workflow.
Governance and process controls were aligned to ABI sales posting policies and daily reporting routines, including the update and distribution of the ABI Charted Value daily report and maintenance of the master Sales Charted Value Payroll spreadsheet. Role responsibilities were explicit, requiring the Accounting Clerk to prepare bank deposits, post to the general ledger, and maintain sales and commission reporting within the Oracle NetSuite ERP environment.
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ABI Attachments, Inc. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013 ABI Attachments, Inc. deployed LiveChat on its corporate website to provide web-based customer engagement. LiveChat is a Chatbots and Conversational AI application that ABI embedded as a browser-delivered SaaS chat widget to route incoming inquiries to internal teams.
The LiveChat implementation focused on standard conversational front-end capabilities, including a persistent website chat widget, live agent sessions, chat routing and transcript capture to support sales and customer service workflows. The deployment model is a cloud-hosted chat widget integrated into the public website front end, with operational ownership assigned to customer service and sales staff and processes instituted for chat handling, escalation and transcript review. The LiveChat configuration emphasized real-time agent availability and conversation logging for ongoing customer engagement and operational oversight.
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ABI Attachments, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, ABI Attachments, Inc. deployed Microsoft 365. ABI Attachments, Inc. uses Microsoft 365 on their website and maintains the service as the central Collaboration platform for corporate communication. The Microsoft 365 deployment provides a cloud hosted collaboration and productivity layer for the company.
The implementation is configured for standard Collaboration capabilities including hosted email, office productivity applications, team chat and meetings, and SharePoint based document and content collaboration. Administration is organized through a single Microsoft 365 tenant with centralized user provisioning and role based access controls, supporting manufacturing operations, engineering, sales, and finance. ABI Attachments, Inc. Microsoft 365 Collaboration supports internal collaboration and communication for core business functions.
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ABI Attachments, Inc. eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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eCommerce | eCommerce |
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2021 | 2021 |
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ABI Attachments, Inc. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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ABI Attachments, Inc. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2020 | 2020 |
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ABI Attachments, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at ABI Attachments, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| VP of Finance and Operations | VP | Finance | ||||
| President/Owner | CXO | Finance |
Apps Being Evaluated by ABI Attachments, Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||