San Francisco, 94107, CA,
United States
Abnormal Security Technographics
Abnormal Security Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Abnormal Security and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Abnormal Security employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Abnormal Security has purchased the following applications: Sage Intacct for ERP Financial in 2022, Drift AI Chatbot for Chatbots and Conversational AI in 2021, Slack Connect for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Abnormal Security is running and its propensity to invest more and deepen its relationship with Sage , Expensify , Drift or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Abnormal Security revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Abnormal Security intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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Abnormal Security Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP Financial Management | n/a | 2022 | 2022 |
In 2022, Abnormal Security implemented Sage Intacct as its ERP Financial system. Sage Intacct is referenced on Abnormal Security's public website and was provisioned to support core finance and accounting functions across the company.
The Sage Intacct deployment was configured to provide core financial management capabilities typical of ERP Financial applications, including general ledger, accounts payable, accounts receivable, billing, cash management, and financial reporting and close workflows. Configuration emphasis aligned with centralized chart of accounts, period close orchestration, and automated journal and billing processes to support the finance and accounting business functions.
The implementation is surfaced on the company website, indicating integration points between Sage Intacct and Abnormal Security's customer facing billing or invoice delivery mechanisms and website driven finance workflows. Operational coverage targeted the corporate finance and accounting organization for a US based professional services firm of roughly 400 employees, reflecting a single tenant cloud deployment model consistent with mid market ERP Financial usage.
Governance centered on finance driven workflow controls, role based access and approval routing to standardize month end close and billing cycles. The narrative positions Abnormal Security, Sage Intacct, ERP Financial as a procurement and finance platform supporting accounting, revenue invoicing, and financial reporting activities.
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Expense Management | ERP Financial Management |
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2018 | 2018 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021 Abnormal Security deployed Drift AI Chatbot on its website as a Chatbots and Conversational AI implementation to support customer engagement and front door lead qualification. Abnormal Security implemented the Drift AI Chatbot to engage web visitors, capture contact intent, and route high value inquiries to downstream sales workflows.
The deployment emphasized conversational workflows, natural language understanding for intent detection, templated response sets, and session handoff to human agents for complex inquiries. Drift AI Chatbot is configured to run as the on-site conversational interface, orchestrating qualification scripts and adaptive reply logic consistent with Chatbots and Conversational AI functional patterns.
Integration scope is limited to the website surface, where the Drift AI Chatbot interacts with anonymous and identified visitors and surfaces conversational transcripts for internal review. Operational coverage targets customer facing functions including demand generation, inbound sales qualification, and customer success triage, with the chatbot operating during peak web traffic periods.
Governance focuses on conversational design review, iterative playbook tuning, and analytics monitoring to refine intent models and routing rules. Ongoing operational practices include transcript auditing, update cycles for template responses, and escalation workflows to ensure human oversight of complex or high priority conversations.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Abnormal Security implemented Slack Connect as its Collaboration platform to support accounting, finance, and cross functional communication. The deployment focused on enabling secure real time messaging and partner channels to improve coordination between the Accounting team, FP&A, legal, and external auditors.
Slack Connect was configured to deliver standard Collaboration capabilities including shared channels for external partners, direct messaging, threaded conversations, file sharing, and channel based access controls. Administrative configuration emphasized workspace governance, channel naming conventions, message retention settings, and guest user provisioning to balance collaboration with control.
Operational coverage included Accounting and G&A functions, FP&A, and cross functional product and go to market teams, with explicit use cases for coordinating PBC requests during audits and managing finance related workflows. The implementation supported distributed work across multiple time zones and multiple entity structures as the company scaled accounting and reporting operations toward IPO readiness.
Governance and process changes accompanied the rollout, with the Controller and Finance leadership driving adoption, establishing audit ready collaboration practices, and aligning Slack Connect usage with internal controls and financial reporting workflows. Slack Connect became the central Collaboration layer used to streamline audit coordination and cross functional decision making at Abnormal Security.
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Event Management | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2023 | 2023 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Abnormal Security
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Abnormal Security Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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