Avellino, 83100,
Italy
Abs Work Technographics
Abs Work Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Abs Work and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Abs Work employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Abs Work has purchased the following applications: Digitalsoft Giobby ERP for ERP Financial in 2023, Formilla.com for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Abs Work is running and its propensity to invest more and deepen its relationship with Digitalsoft , Formilla.com , Tidio or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Abs Work revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Abs Work intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Abs Work Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Digitalsoft | Legacy | Digitalsoft Giobby ERP | ERP Financial | ERP Financial Management | n/a | 2023 | 2023 |
In 2023 Abs Work implemented Digitalsoft Giobby ERP as its ERP Financial solution. The implementation established core procurement and finance capabilities and placed the Purchasing Office at the center of operations, with a Purchasing Office Operator managing the complete purchasing cycle from March 2024 to February 2025.
Digitalsoft Giobby ERP was configured to support procurement workflows including supplier sourcing, supplier evaluation and negotiation, purchase order creation, order acknowledgment and delivery tracking, and linked invoice processing. Configuration emphasized modular procurement controls, supplier master data management, purchase order lifecycle management, and invoice capture to align purchasing and accounts payable workflows.
Integrations were executed with existing systems including SAP, AS400, CRM, Danea and Giobby Cloud Invoice to synchronize supplier data, purchase orders and invoicing records across finance and sales data stores. Operational coverage remained focused on the Purchasing Office and finance functions within Abs Work in Italy, tying procurement execution to accounts payable through the Giobby Cloud Invoice connection.
Governance introduced a Purchasing Office Operator role responsible for supplier evaluation criteria, negotiation protocols and approval workflows, and processes were formalized to centralize supplier sourcing and negotiation steps. The documented implementation outcome includes a recorded result of 3% cost savings on supplier negotiations during the documented purchasing cycle between March 2024 and February 2025.
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Formilla.com | Legacy | Formilla.com | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Abs Work implemented Formilla.com on its public website to provide conversational engagement, deploying a Chatbots and Conversational AI capability for customer facing interactions. The deployment used the Formilla.com web chat widget embedded across site pages to capture inbound inquiries related to roofing and project requests, supporting automated response scripts, proactive messaging, and chat transcript capture for manual follow up.
The implementation followed a cloud hosted SaaS model with lightweight client side embedding, and configuration focused on conversational workflows, lead capture forms, and escalation rules that route complex queries to human staff. Operational ownership of the Formilla.com chat capability was aligned with customer service and field operations, governance relied on scripted templates and iterative tuning of message flows, and chat transcripts were used to inform follow up and scheduling processes.
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2018 | 2018 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2025 | 2025 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Video Editing | Content Management |
|
2017 | 2017 |
|
|
|
|
|
Web Content Management | Content Management |
|
2017 | 2017 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Tag Management | CRM |
|
2024 | 2024 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Domain Name System (DNS) | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Domain Name System (DNS) | IaaS |
|
2025 | 2025 |
|
IT Decision Makers and Key Stakeholders at Abs Work
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Abs Work Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||