ABT
259 Murdock Rd.P.O. Box 837,
Troutman, 28166, NC,
United States
Troutman, 28166, NC,
United States
1 800-438-6057
Construction and Real Estate
ABT Technographics
ABT Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ABT and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 ABT employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ABT has purchased the following applications: Fiserv First Data Credit Card Processing and Payment Solution for Payment Processing in 2019, Finastra Phoenix EFE for Core Banking in 2012, Zoho SalesIQ for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ABT is running and its propensity to invest more and deepen its relationship with Fiserv , Bottomline Technologies , Finastra or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ABT revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ABT intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ABT Tech Stack and Enterprise Applications
ABT ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv First Data Credit Card Processing and Payment Solution | Payment Processing | ERP | n/a | 2019 | 2019 |
In 2019 AB&T National Bank implemented Fiserv First Data Credit Card Processing and Payment Solution to enable online card acceptance on its public website. The deployment is focused on Payment Processing, providing a web-facing payment gateway for customer card authorization and merchant acceptance for the bank's retail and online customer flows, consistent with the bank's US operating footprint and a 40 employee scale.
The implementation configures the Fiserv First Data Credit Card Processing and Payment Solution to provide standard payment processing capabilities such as authorization, capture and settlement workflows, tokenization for stored credentials, and transaction reporting and reconciliation modules. Architecture is centered on a hosted payment gateway integrated with the website checkout path and back office reconciliation processes, with operational ownership routed to payments and merchant services functions and controls implemented to address PCI scope and transaction auditability.
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Payment Processing | ERP |
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2015 | 2015 |
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ABT ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Finastra | Legacy | Finastra Phoenix EFE | Core Banking | ERP Services and Operations | n/a | 2012 | 2013 |
In 2012, AB&T National Bank implemented Finastra Phoenix EFE as its Core Banking platform. Finastra Phoenix EFE was deployed as an integrated enterprise solution that brings real-time core processing together with market-leading specialized applications to span the bank's operational functions, centralizing transaction processing and customer account management on a single platform.
The implementation emphasized common Core Banking modules including deposits, loan servicing, payments, general ledger processing, and customer account management, leveraging the Finastra Phoenix EFE real-time processing and workflow capabilities. Operational scope covered bank-wide functions at AB&T National Bank, aligning retail banking, lending, and back-office processes under centralized configuration and standardized processing rules enabled by the Finastra Phoenix EFE platform.
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Digital Banking | ERP Services and Operations |
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2015 | 2015 |
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ABT AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, ABT implemented Zoho SalesIQ on its public website. ABT is a United States construction and real estate company with approximately 100 employees and $10,000,000 in revenue, and the deployment places Zoho SalesIQ squarely in the Chatbots and Conversational AI category for website engagement.
The implementation focused on the Zoho SalesIQ web chat widget and configured capabilities typical of conversational AI deployments, including live chat handling, automated chatbot sessions for common inquiries, visitor monitoring and proactive chat triggers, and transcript capture for agent review. Configuration work emphasized the agent console, chat routing rules and basic analytics instrumentation to track interaction patterns and baseline chatbot performance.
Operational scope targeted website-driven sales and customer support workflows, with governance concentrated on chat assignment, response workflows and transcript retention policies to support operational consistency. Zoho SalesIQ was restated in the configuration as the primary Chatbots and Conversational AI tool for ABT, aligning the application with customer engagement and frontline sales support functions on the corporate site.
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ABT Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2021 | 2021 |
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ABT CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2021 | 2021 |
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CRM | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2018 | 2018 |
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ABT PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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ABT IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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ABT CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at ABT
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by ABT Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ABT IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ABT digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD ABT Technographics
ABT is a Construction and Real Estate organization based in United States,
with around 100 employees and annual revenues of $10.0 million.
ABT operates a diverse technology stack with applications such as
Fiserv First Data Credit Card Processing and Payment Solution, Finastra Phoenix EFE and Zoho SalesIQ,
covering areas like Payment Processing, Core Banking and Chatbots and Conversational AI.
ABT has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Fiserv, Finastra and Zoho Corp..
ABT recently adopted applications including
Adobe Experience Cloud in 2022, Cloudflare CDN in 2022 and Zoho Mail in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ABT’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ABT’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ABT technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.