AI Buyer Insights:

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● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

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● Michelin, an e2open customer evaluated Oracle Transportation Management

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

ABTA United Kingdom
Location
30 Park Street,
London, SE1 9EQ,
United Kingdom
Website
https://www.abta.com/
Phone
44 20 3117-0596
Artw industry
Non Profit
Employee
Revenue

ABTA United Kingdom Technographics

ABTA United Kingdom Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by ABTA United Kingdom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 148 ABTA United Kingdom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that ABTA United Kingdom has purchased the following applications: Microsoft Ajax Content Delivery Network for Content Delivery Network in 2015, MPL Contact Call Handling & Outsourced Contact Centre Services for Professional Services in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems ABTA United Kingdom is running and its propensity to invest more and deepen its relationship with Microsoft , MPL Contact or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing ABTA United Kingdom revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ABTA United Kingdom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

ABTA United Kingdom Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Ajax Content Delivery Network Content Delivery Network IaaS n/a 2015 2015
In 2015, ABTA United Kingdom deployed Microsoft Ajax Content Delivery Network as its Content Delivery Network to serve public website assets. The deployment uses CDN hosted URLs for common JavaScript libraries and static files, standardizing client side asset references and reducing origin load by shifting delivery to the CDN. Configuration centers on embedding Microsoft Ajax Content Delivery Network endpoints in site HTML and content management templates, combined with cache control headers and defined cache invalidation processes to manage asset freshness. Operational ownership is held by the web operations and digital content teams, who maintain URL mappings, coordinate cache purges, and update templates within release workflows, leveraging Content Delivery Network capabilities such as edge caching, global delivery points, and HTTP based asset distribution.
Professional Services
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
MPL Contact Legacy MPL Contact Call Handling & Outsourced Contact Centre Services Professional Services Professional Services n/a 2019 2019
In 2019, ABTA United Kingdom engaged MPL Contact Call Handling & Outsourced Contact Centre Services to provide immediate crisis contact-centre support. The engagement was delivered under the Professional Services category and focused on sustaining ABTA’s customer service and crisis response capability during industry disruption, notably the Thomas Cook collapse in September 2019. MPL Contact Call Handling & Outsourced Contact Centre Services provisioned a rapid-response operational model, standing up trained agents within 24 hours and supplying scalable, empathetic inbound call handling. Functional capabilities implemented included staffed agent pools, real-time routing of enquiries to ABTA’s internal teams, and high-volume queuing and prioritization to manage surges in demand. The service architecture emphasized fast agent provisioning and operational continuity rather than on-premise infrastructure changes. The engagement covered crisis and customer service contact-centre work across the United Kingdom and was operated as an outsourced, centrally managed contact function that interfaced directly with ABTA’s internal subject matter teams for escalations. MPL Contact handled over 41,000 calls across the two months following the crisis, demonstrating the operational scale and surge capacity delivered through the outsourced Professional Services arrangement.
IT Decision Makers and Key Stakeholders at ABTA United Kingdom
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by ABTA United Kingdom Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD ABTA United Kingdom Technographics

ABTA United Kingdom is a Non Profit organization based in United Kingdom, with around 148 employees and annual revenues of $20.0 million.

ABTA United Kingdom operates a diverse technology stack with applications such as Microsoft Ajax Content Delivery Network and MPL Contact Call Handling & Outsourced Contact Centre Services, covering areas like Content Delivery Network and Professional Services.

ABTA United Kingdom has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft and MPL Contact.

ABTA United Kingdom recently adopted applications including MPL Contact Call Handling & Outsourced Contact Centre Services in 2019 and Microsoft Ajax Content Delivery Network in 2015, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of ABTA United Kingdom’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates ABTA United Kingdom’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete ABTA United Kingdom technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.